owner lets u know in advance what to do

very quite and people about really friendly

modern, well furnished, very comfy bed, quiet, clean, great location

Only 10 minute walk to the town centre but quiet area. The apartment was very well equipped, couldn't think of anything that was missing. Comfortable bed and nice shower.

N/a

everything

nothing

very comfortable and immaculately clean

two flights of stairs!

Everything, location, accommodation, and balcony.

great location

We had problems with door on the Friday, got locked in, door handle came off as we were heading to a wedding, we got friend to help. We phoned for repair next day, still no repair on Sunday had to get friends to get us out on a Saturday morning and Saturday night again. Host wasnt avail due to family emergency . We left on the Sunday friends helped us again open door

Due to a family member being rushed into hospital, we were unable to go on this trip. We requested to change the dates. However, despite sending messages to the property, calling the owners and leaving voicemail, contacting customer services reps from booking.com, no response. None of us have been able to get any response from the owners. Very disappointed and not really what you expect. At least have the common courtesy to reply to messages and voicemail. In response to the owners reply:- I see your response and only wish you had responded to either my message or voicemail, or Booking.com representatives attempts to contact you in the weeks before I finally left a review. Simply ignoring all of this until a poor review is left, is not really the way things should work. The fact that you were unable to facilitate a date change is not the key point. I accept that it was very late notice. It was a request just in case you could manage the change, and I fully accept that it was unlikely you would do so, but is was worth asking. My only gripe is the fact that rather than say NO at the time, you chose to simply ignore all messages and voicemail, yet you are keen to respond to the associated negative feedback.... STRANGE.

location and nice set up

part of the shower fell on my husband, the hot water tap in the kitchen didn’t work. wasn’t as clean as it should have been

Flat was nice stairs were a bit much for partner but overall was ok flat needs a few little repairs namely hot tap in kitchen and plug fixed wash basin toilet but it was value for money..

See above

Location to Ayr centre plus costal and river walks.

The flat is in need of a deep clean. Kitchen utensils are poor quality.

. Excellent location. Well equipped apartment. Very comfortable

Nothing.

The location was perfect

N/a

a lovely apartment nice quiet building & good parking.

liked everything only let down was the cleaner floors, rugs a bit grubby they need to pay more attention to the cleaning otherwise a cracking apartment & would recommend

I liked the location, the little touches like having Amazon prime and Netflix, since the weather was pretty bad.

one of the neighbours left a note on my car telling me not to park in their spot, even though I was told I can park in any free spots and there were no signs or bollards to indicate otherwise

We made our own breakfast and the location was good

There was a few small problems which were pointed out on the first day but not addressed anytime during the week. The kitchen was so small that to open a cupboard, you had to move the bin or close the oven door etc.

great location, spotlessly clean lovely little flat

bed mattress a bit to soft for me

it was lovely and clean.

the tap in the kitchen had a drip and the tv was temperamental.

Amazing location. Very cozy apartment. Definitely enjoyed our stay.

We didn't get much sleep because of the mattress that was too soft for us and noisy heating.

Good location, clean and comfortable property.

Dripping tap in the kitchen needed repaired.

The Location was excellent