Paku Mas Hotel

very nice breakfast, room comfy and clean, staff very pleasant and helpful

more eco practices, water, shampoo etc

The staff was super kind and nice. Breakfast provided several delicious options, also with local food. Room was cleaned and comfortable.

The staff were very accommodating with our requests (especially when we needed very specific documentation) and questions. Even if I don't speak Bahasa Indonesia very well, they were very helpful and it was easy to communicate with the staff. When I lost our breakfast stubs on the first night of our stay, the front desk staff told us to just show our room key or give our room number. The rooms were cleaned daily. The breakfast selection was modest and was satisfactory considering it already came with our room price. It has a very relaxed and resort-like feel even when it's next to a major road. I wish I could have tried using the swimming pool, but this property was a very relaxing place to return to after a long day.

The shower and toilet room constantly had ants crawling from a small gap in the wall, probably from outside. They congregated closer to the window and not directly in the shower, so it did not bother us that much.

Service and cleanness

Bath room need to be upgrade