Hotel Gradska Cetinje

The property had a lovely feel about it

Wonderful location, next to the Palace Museum of King Nikola, and within easy walking distance to all the other sights in Cetinje. Quiet room. Good internet. Helpful staff at reception. Good choice for breakfast.

Hotel is in a pedestrian zone, so cars/taxi cannot drop off at the front entrance. Could be tricky for someone with a large suitcase and mobility issues.

This is a small boutique hotel located in and around the historic Bulgarian Embassy building in the center of Cetinje, right next to the former royal palace. It is a bit pricey, but my room in the original building was large and beautifully designed. There was no elevator to the first floor, but the room itself was five star, as was the copious breakfast in the large welcoming cafe-terrace.

The menu in the popular terrace area is limited, so better for a coffee or drink than a full meal with other options nearby.

The location was good and the suite was beautiful.

Above all, the way the staff handled the problems was thoroughly unpleasant. I booked a room for three adults and received explicit confirmation that an extra bed would be provided. Upon arrival, the bed provided for the extra guest was a low-quality folding bed that was extremely small. When I asked for a larger one, the receptionist flatly claimed none were available. Later, as my friend was getting ready to sleep, we discovered the bed was actually broken: one wooden slat was missing and another was severely damaged. Only after this discovery were we finally provided with a larger replacement bed. The room had towels for only two people and no blanket for the extra bed. The blanket brought to us was unsuitable for use. After we insisted, we received another one, but without a cover. The staff member entered our room without knocking, and we had to unfold the replacement bed ourselves. The receptionist was unpleasant throughout and offered no apology. I arranged this stay for my friends, and the lack of care in handling these problems made the experience disappointing and embarrassing.