Hyatt Place Huntsville - Research Park - Redstone

This hotel is located close to shopping mall. has a pool, fitness room.

Room was cleaned only once during 7 days. Check in is completly mess, booking was done by booking.com and during the check in they charged again, happily only 3 days after complain, but part of payment still under question.

The size of the room and its amenities were perfect for the stay. The location was perfect! Victoria greeted me with a smile as soon as I entered and every time I came to the desk.

The cleanliness of the property. I honestly think a pet had been previously in the room (219). The room wasn’t very clean. There was still long noticeable hair in the bathroom on the floor, toilet seat, shower, and sink. I found 2 sucker straws stuck to the baseboard along the wall near the table by the trash can. The comforter had a visible dark stain in the middle. The cleanliness of the kitchen area was disappointing none of the tables had been wiped clean. We had to clean one just to sit down to eat breakfast. Several of the plates were still dirty. These are the main concerns of what the didn’t like.

Liked the location .

Breakfast foods should have been in a covered warmer.

The location and all the access to the stores and restaurants

The bathroom shower was not clean the vent in the bathroom was covered with dirt and dust the toilet did not flush properly and even the trash can was dirty