Great location for visiting in Eisenach. Bus stop directly in front of hotel. Staff were very friendly and helpful. Our room was to the back and very quiet.

Warm. Well-maintained. Best free breakfast I have had.

Nothing.

fantastic staff

creaky floors (woke my wife up going to the bathroom)

The atmosphere and the interior

The laundry was more like courtesy of the staff. We appreciate the use of it, but it was quite difficult to get it working.

This place is amazing! It feels like we stepped back in time about 400 years, but with all the modern amenities (like flushing toilets and hot water). The staff is amazing. They all wear Period costumes. The restaurant is definitely the high point. The food is served as it was centuries ago. No soup spoons (but there are forks and knives). The glasses for beer or wine have no base, but simply fit into the holes in the table. Even the food is served in a spectacular fashion. Breakfast was amazing - even had a rustic honey comb. So authentic!

Overworked staff. They certainly worked their butts off. These four individuals not only deserve a raise, but extra help would be beneficial for everyone. It was a packed house and the crowd was lively! And the four of them just kept running.

Our room was large and clean. Beds were comfortable. Breakfast was very good. We ate dinner in the restaurant and were impressed by the medieval atmosphere. Would certainly recommend this hotel.

Lovely restaurant and tasty food. Though wasnt asked if wanted another drink or dessert!

Slow service at breakfast. Items arent replenished when gone.

The hotel restaurant is a gem! The medieval feel and experience is absolutely unique. The concept for the menu and the total ambiance is amazing : tavern furniture, candles in the whole restaurant, clay pitchers, and music from Martin Luther’s time (15th century). The toilets also had a medieval touch... very entertaining. The breakfast was plentiful and very good. You could even request for an omelette, fried egg, and also waffles.

There was no shampoo in the bathroom.