La Casona de Revolgo

Nice quiet location, friendly staff

Lovely hotel, staff very friendly and helpful. Breakfast very good, room large and comfortable, nice quiet location very close to the centre of the town

Nothing. Everything was good

Staff are very helpful and friendly. Fabulous building and decor. Great location. Free parking.

Nothing

The hotel is set in a beautiful building in a great location very close to the old town, and it is superbly furnished throughout. There is plenty of free parking just outside the hotel and our car was safe despite having our bikes on the back of the car. The continental breakfast was comprehensive and excellent. Despite a few teething problems (as the hotel had only opened that day) the staff were brilliant and very helpful, and after a conversation with the owner about the teething problems (see below) he agreed to reduce our bill and was very apologetic. These problems have resulted in this less than perfect review, but following our conversation I'm sure that they will be sorted out, and I would then quite happily stay here again, and probably award a score of 10/10.

I don't like to criticize but in order to provide a realistic review I feel that I should mention these points. This was a very cold day in January and the heating wouldn't work for 2 hours until the owner attended and solved the problem. The radiator in the bathroom only became slightly warm but created a 'gurgling' noise throughout the night which kept me awake. The bed head was loose and made an awful noise every time one of us turned over and the green emergency exit light was so bright it illuminated the whole room. I did not sleep well! However, as mentioned above, I'm sure that these relatively minor problems will now be sorted out by the owner and the hotel will justify it's four star rating.