Precio excesivo para un hotel de tan baja calidad

Habitaciones pequeña y en mal estado

Ubicación buena Hotel pequeño buen servicio en el desayuno

No me gustó que la habitación superior NO tuviera funcionando el aire acondicionado, siendo que una Standar de menor valor sí lo tuviese, eso no corresponde

La tranquilidad del hotel, la comodidad de las piezas, la temperatura que había dentro del hotel

Architecture of hotel, clean, friendly people, close to restaurants and beach

Spacious room with kettle. Clean. Buffet breakfast with fresh fruits, omelette, as well as the usual pastry, cheese, etc. Hotel is located above a shopping area that includes a good empanada shop.

Nothing.

friendly. great location. comfortable bed

Everything was great! Super helpful staff, loved the location and the vibe. The breakfast was delicious. I highly recommend and would stay there again.

Nothing comes to mind.

nice breakfast, room was clean

Greta Location

extra small parking lot

it’s in a great location excellent to leave directly from your hotel and walk by the water and to restaurants, the breakfast was great the room was cozy and clean and the staff was so nice

the parking is pretty tight at night time when everyone returns to their rooms so you might have to return a little earlier to ensure a spot because parking anywhere else in puerto varas is simply impossible

everything but the bathroom

the bathrooms for older people including younger people was scary need something to could hold us

close to everything. clean. good views.

The place is great, nice location, good breakfast.

Unfortunately the dirat nifht we stayed the bed was a bit narrow and old for 2 people and we requested to movw room, they did it with no problem, as there were some other issues with the room. They moved us downstairs and the room was great but it was under the stairs and every single step was cracking over our head loudly, very annoying when you are on holidays and you want to sleep a bit more and not be waking up at 7am. Need a bit of maintenance in general the hotel and take care of the towels set in the rooms, they were ready to used them as a mop.

Hotel is nice and looks newer than others. Breakfast buffet was nice. Reception was very welcome, our host Luis Molina (same name as me) was so helpful and polite.

The hotel corridors are wooden made, so it makes you feel anyone that is passing by. Rooms are a bit small but comfortable.

It's very comfortable and as I was staying in winter, I must say outstanding warmness in the room. The hotel staff is very friendly together with the staff of the attaching restaurant. It has a nice breakfast.

I would point out only on one thing. The staff at the breakfast was watching news and other things on TV. The restaurant had a nice chill music, but the sound from the TV was ruining a bit the mood, especially because it was morning.

It makes always a difference when you stay at a family ambience Hotel. This is my stop point whenever I travel south, good location, parking facilities, spacious room and a great breakfast

My only suggestion is to keep up with the maintenance specially in some of the rooms bathroom's

todo impecable

it was very clean and a nice place to stay. Staff was very kind and helpfull.

It was a little noisy at times. You could hear footsteps and people talking.