Fairmont Peace Hotel on the Bund

An exceptional stay from start to finish. The Fairmont Peace Hotel is absolutely beautiful, full of history, elegance, and character. The location on the Bund is perfect, with easy access to many of Shanghai’s main attractions. Our room was spacious, comfortable, spotless, and beautifully maintained. The staff were professional, welcoming, attentive, and always ready to help. The service throughout our 8-night stay was outstanding, and the hotel truly made our visit to Shanghai memorable. Highly recommended!

Nothing significant to mention. We thoroughly enjoyed our stay and were very happy with the hotel, service, and facilities.

It was an absolutely beautiful restoration of a historic art deco hotel with a fascinating history. The atmosphere was serene. The staff were professional and kind. The concierge staff were friendly and helpful. Nothing was too much trouble. Our room was a generous size and the bed very comfortable.

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One of the best everything! I,ll be back soon🙌

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Title: A Wonderful Stay in an Iconic Shanghai Hotel We had a wonderful stay at the Fairmont Peace Hotel, an iconic property with an exceptional location right on Nanjing Road and just steps away from the Bund. It is an ideal base for exploring Shanghai, combining history, character and a truly privileged location. Our room was very comfortable and impeccably maintained, and the overall standard of service throughout the hotel was excellent. We would particularly like to highlight the Concierge team, who were outstanding. They were consistently professional, efficient and extremely helpful, assisting us brilliantly with several matters during our stay and making a real difference to our experience. The only aspect that we felt could be improved concerns the hotel's restaurants. We dined at both the Dragon Phoenix and The Cathay Room, and although we appreciated the quality and setting, we were disappointed that the kitchens close at 9:00 pm. On both occasions, we also felt some pressure to have the various courses served too quickly, sometimes almost at the same time. This took away from the pleasure of enjoying a relaxed dinner, which we would expect to be an important part of the experience in restaurants of this standard. We fully understand the need for kitchen closing times, but we believe the service should be organised in a way that allows guests with accepted reservations to enjoy their meal at a comfortable pace without feeling rushed. Overall, however, the Fairmont Peace Hotel was an excellent experience. Its unique character, superb location, high standard of service and exceptional Concierge team make it a hotel we would certainly recommend and would be very happy to return to.

The only aspect that we felt could be improved concerns the hotel's restaurants. We dined at both the Dragon Phoenix and The Cathay Room, and although we appreciated the quality and setting, we were disappointed that the kitchens close at 9:00 pm. On both occasions, we also felt some pressure to have the various courses served too quickly, sometimes almost at the same time. This took away from the pleasure of enjoying a relaxed dinner, which we would expect to be an important part of the experience in restaurants of this standard. We fully understand the need for kitchen closing times, but we believe the service should be organised in a way that allows guests with accepted reservations to enjoy their meal at a comfortable pace without feeling rushed. We were also quite surprised by the policy at The Jazz Bar. As hotel guests who were already regularly using and spending in the hotel's bars and restaurants, we found it rather unusual to be required to commit to a minimum spend simply to enjoy the Jazz Bar. For that reason, we ultimately decided not to visit it. In a hotel of this category, we feel that resident guests should be able to enjoy such an iconic hotel venue without being subject to a minimum consumption requirement.