Pickalbatros Citadel Resort Sahl Hasheesh

Beach, pool, food, nightlife.

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Special thnx to Mr shady Morcos very helpful at Any time I fellt that he didn't take a break always smile Alot of staff also always smile Room was amazing Lagoon was good Infinity pool was perfect

Need large sandy beach as it's small and most of beaches are rocky u have to had sea shoes Distance between Any thing is big . The need elevators and more golf cars

Everything was wonderful and I would like to give a special thanks to Mr. Shady, the receptionist, for his exceptional hospitality and professionalism. He was very friendly, helpful, and always willing to assist with anything we needed. His kindness and welcoming attitude made our stay much more enjoyable. Thank you, Mr. Shady and all the hotel staff.

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The property itself is lovely, tasteful design and the rock pool is a fantastic feature with amazing coral reefs teeming with life to explore! If you’re a diver/snorkeler, or just interested in marine life this is a one of a kind feature in a hotel! Really cool. The marina provides nice after dinner evening walks, and the complex itself it large enough to be able to do a 45 min round walk from end to end.

Unfortunately I contracted food poisoning from the buffet dinner the first day we arrived. I was ill for the rest of the holiday after. It was the main buffet Culina, and completely tarnished the experience as food pounding does. Did not expect hygiene standard to fall this low at a premium resort, especially when we’d eaten in every back alley of Egypt without issue. The opening times of the restaurants particularly breakfast are so inconvenient. When you book a relaxing break at a five star all inclusive resort the last thing you want to be worrying about is waking up in time to rush to a buffet that closes at 10am sharp. After which the food services reopen at 13:00, aside from a pizza and pasta hole in the wall, a long time to wait if you decide to sleep in. And The cocktails were completely average, spirits tasted watered down and were well below par considering it’s supposed to be a premium resort l, the beer selection consisted of two Egyptian national beers which are unpalatable for European tastes. On top of that, the “ice cream service”, if you can even call it that, sits on the marina front and despite temperatures hitting close to 40 degrees is open from 7pm until 9pm. Inside sits a chest freezer with the kinds of ice lollies you purchase in a corner shop for 50p. While next door inside the non complimentary Starbucks is a cone and scoop “real ice cream” service that you have to pay for. Overall the food experience is a 3/10 against other all inclusive resorts we’ve stayed at. The staff were a mixed bag, on one occasion in an unprovoked moment one of the bar staff at the pool got in my face and I was abruptly told to go and sit down while I was waiting at the bar. Tempted to name the staff member but it isn’t my style but this ruined the day for me and my partner and we suddenly felt very uncomfortable at a resort that was supposed to be the cap off to a dream holiday.