Oasis Belorizonte

A localização do hotel é extraordinária e fiquei num bungalow renovado muito cómodo a cama era optima. Adorei os funcionarios super prestaveis e simpáticos e o ambiente é super descontraido. Uma palavra para a extraordinária relacoes publicas a Tatiana Évora, que profissional atenta, simpatica e competente. Sem lhe pedir nada tornou a minha estadia memorável. Agradeço os mimos e a atenção.

O que nao gostei foi unicamente do excesso de pessoas no restaurante, pois como estava a devorrer um evento o resto do alojamento nao estava a trabalhar a 100% mas nada que me impeça de voltar

The property was clean and the staff very nice to us.

I didn’t like that some foods on the buffet weren’t specific enough. Meaning that we couldn’t know if some dishes contained pork or not, and since i’m muslim, it was hard for me.

The location is excellent, directly on a beautiful beach in Santa Maria. The staff were the strongest aspect of the hotel throughout my stay. Whenever I reported an issue, they were friendly, responsive, and did their best to help. I appreciated being moved to another room when I raised concerns, and on my departure day the hotel kindly allowed me to keep my room until my transfer despite my late afternoon flight. The beach bar served good drinks, and there were occasional meals that were enjoyable, particularly some of the fish dishes.

The hotel does not currently deliver what I would expect from a 4-star resort. My first room had several maintenance issues, including a cockroach, a blocked sink, a loose shower fixture, no Wi-Fi, and ongoing construction work directly outside the room. Food quality was inconsistent. Breakfast and snacks were repetitive, snack options were limited, and fresh fruit was often missing. As a pescatarian, I found myself eating the same fish almost every day. The Italian restaurant was particularly disappointing. Another major issue was smoking. There appeared to be no separation between smoking and non-smoking areas. Guests smoked on terraces and in outdoor seating areas, making it difficult to relax without being exposed to cigarette smoke. Cigarette butts were also visible in several areas, including the beach. The hotel has great potential, but maintenance, food quality, housekeeping standards, and guest comfort need more attention from management.

Ho cambiato hotel al secondo giorno. Sono passato al salina sea perché la camera era improponibile, sporca e piena di zanzare. Cibo da 2 stelle. Male