Staff was very helpful arranging transportation to/from the hotel

One AC unit was not functioning

Very nice hotel, perfect central location on the main square of Granada.

it was a perfect place to stay, very clean and staff was awesome.

staff and location

nothing

I appreciated all aspects of this hotel

The street music was loud all night. Not something the hotel could have changed.

staff service, location and design

children out of control in the pool area. Mediocre breakfast

Super friendly staff

Wonderful location; Next to the city Central Park. Breakfast was superb! Wait staff was more than courteous and attentive. I could go on for pages. There was nothing we found lacking in this hotel. They do it well.

N/A

gorgeous, across from park central, staff excellence, buffet, pool, ambiance, parking, veranda overlooking carriages and park life.

room claustrophobic, AC and TV outdated, tired.

the room was clean the people from reception was really nice can’t complain on that

the staff was rude as hell when it was breakfast time I will ask if they have this or that a specific guy will say we are out last comment he made was you should wake up early I’m like it’s still early I’m not understanding, also he won’t allow my guest to come to my room he will make them to wait by the pool, also we understand we have to pay the extra breakfast if we have guess which we told the receptionist he told my guess you know you have to pay right I’m like look reception already know please leave so rude

Location is perfect in the center of the city. Breakfast was good especially custom prepared omelette and mica coffee.

Somewhat loud at night. Music until 3am.

the hotel had lovely spacious rooms, beautiful pool area with breakfast outside and all in a great location. they have secure parking which was important.

no lobby bar or restaurant

the staff was exceptionally attentive. Beautiful hotel with a perfect location across from main square. Private guarded parking, beautiful courtyard with small pool. Rooms were large, clean and comfortable but the thing that made it best was the staff. From the front desk to the waiters, house cleaning and guards. Thank you for a great stay.

Leaving. Really there were absolutely no negatives about this hotel.

Service and Location. Very nice courtyard and common areas. Breakfast was excellent and included.

Shower does not have good water flow. This room has no view.

The room was very clean, Comfortable but a little too small,

I think the price it was a little too high for the size of the room and the extra charge for the balcony

Breakfast great as usual, the best hotel in Granada

Considering the pandemic, nothing

Great spot on the plaza, beautiful spacious courtyards and high-ceiling rooms. Staff were great to liaise with. We were well looked after.

The hotel bar was closed 90% of the time. It would have been a great place to sit and watch the plaza happenings.

Best hotel we have stayed at in Nicaragua.

Exceeded expectations.

The rustic features The staff are so nice and accommodating

Notning

Beautiful building in the center with everything you can wish for nearby, big rooms, very clean, all staff was absolutely friendly and helped us with bookings etc., breakfast was good but not extraordinary

a bit pricey