the price i paid for was more than what i was shown

Nothing much it's just a place to stay

There were no towels and hot water ...

The cottage was very beautiful, plenty of parking, enough utensils, extra blankets. I also liked the fact that the guy took time to explain a few things to me.

Definitely didn’t feel safe with the broken gate that can’t be locked. We had to manually open it and it was quite hard. The staff could be a little more considerate. I didn’t like that when I went to ask for chairs (which we didn’t have in the cottage), the guy kept speaking to the other ladies in a language I couldn’t understand. Had ro stand there for a good 3 minutes waiting on them to decide whether I’m going to get the chairs or not. He also looked quite annoyed. There was 8 of us so we definitely needed the chairs as the couch couldn’t accommodate all of us. Otherwise, everything else was good. One other thing, we found an underwear in the bathroom which I would assume belonged to previous guests, so a little more caution on the cleanliness side of things is needed.

When they were supposed to give me a refund whereas y there no damages