Aalreuse

The room was good, the sheets and towels clean and the staff that I met were friendly

I made a mistake about the booking and wasn't vacated on the right day. Although I apologised for this, and asked to extend the booking the hotel said it was booked out and refused. They also sent threatening emails (we will call the police, you will have to pay 200 euros etc) to me and made multiple phone calls although I had told them I was on a field trip to Rugen, on a tour bus, and would deal with it as soon as I got back. This entailed several people cutting their excursion short because I had to return quickly. I thought the response was rude and over-the-top, and my German friends agreed. As it was, the staff put my luggage into a bag and left it outside the room, and I picked it up and left the key at the earliest opportunity. I am not a criminal, and did not do this on purpose.

Tell you about people you should not make any accommodation please when you call dad I will not respond to you and I take my euro 60 on my account

They are bad people when you come down phone they will not talk to you because you have already paid no one to talk to you and ask for a refund. They not give my money back.

We had a 3 bed room for 2 persons so it was quite spacious, and the hotel is in the center of Rostock. We are bicycling so we could put our bikes in the cellar. Since they don't have a reception we got our check-in information on sms, and the instructions were easy to follow (If you can understand german)

The absence of a manned reception gave us problems with communicating with the hotel. The link through booking.com didn't work. Unfortunately we have got messages from Booking.com that Bookings information about us have been compromized by hackers so problems like that is not what you want. The hotel is not to blame for this but a reception had solved such problems.

You get what you pay for - given the central location it is ok. Clean and safe. Room 003 was good by means of noise and privacy.

WiFi did not work (router should have been restarted but this did not happen before I left the other morning). Telekom signal was too weak in room #3 so I had to leave the room to go online which is quite inconvenient.