スタッフがまあまぁ親切だった。

写真よりかなり部屋が古く感じた。壁紙が剥がれていたり、床の木の板が色褪せていたり、お風呂やトイレの清掃も甘くて汚い。ベッドは硬めで悪くなかったけど枕が臭かった。

Sehr bequemes Bett und geräumiges Zimmer

Das Abendbuffet hat offiziell bis 21.30 Uhr geöffnet , ab 20.00 waren schon viele Speisen aus und Sie wurden auch nicht mehr nachgereicht.

Habitaciones cómodas y con buen diseño. Cerca de la estación del metro

El clima acondicionado no funcionaba bien y hacía mucho calor durante la noche

Bathroom with bidet

Nothing in particular

I liked that the price was good

The room was dirty, floor not clean. The curtains were stained, bed smelled like it was not clean. The hallway smells like smokers, and dirty. The room smelled dirty. We had to buy spray to cover up the bad odor.

The toilet is always doesn’t working, the water flooded out and the room is dirty, the hotel information shown has laundry room but actually there didn’t has laundry room.

Overall the staff was very good especially when I needed someone to speak in English. There was an exceptional trainee (female) that I met when I first checked-in and she was so kind, she spoke and understood English really well, and had an exceptional attitude. One day, I needed a new comforter because there was a lipgloss stain on it and I called the front desk and this trainee said that she will bring me one from another room since the cleaning staff were off at that time. When she came to my room she was very nice and said that she checked to make sure that the new comforter was clean. Because of all of this I recommend her to be a full employee at this hotel. The hotel will benefit a lot from her and staff similar to her.

The food was terrible and this is the first time I’ve ever used this word in a review/feedback. The food I had at a dinner once was not fresh and it was shocking to pay such a big amount for food that wasn’t worth the price. Because of this experience, I never went back to the cafe. I feel like the cleaning staff could be better. In my case, I had to stay a few weeks at the hotel and I noticed that after a week the quality of my cleaning service for my room started to diminish, basically there was a point where the cleaning staff were not doing a good job like they used to. I also wanted to use the tv but when I go to the apps that were there I noticed that the guests that were in my room previously still had their accounts logged in. I find this a small security issue and also I didn’t know how to log out of these accounts to log into my account. I also feel like the towels should be replaced with new ones or better quality ones because there were some times when the hand towels looked too old and used up. I would suggest that the hotel have more staff that can speak and understand English really well. I know that this is Korea and the native language is Korean, but there are a lot of foreigners that come to Korea especially for tourism and not all of them know Korean, and it would be beneficial for the hotel to have more staff that have a proficiency in English because foreigners also deserve an exceptional experience like the Koreans.

Soo clean and good staff

Nothing

Price and the staff service

Smaller room than expected and air conditioner was not great, it was too hot in our room, cannot go lower than 25 degrees, so need to ask the receptionist for electric fan at 02:00 in the morning as we cannot sleep properly.

Near subway and markets

Wish more space in the room

Proximity to running track, public transport and restaurants

Too hot in room much of the time and air cooling didn’t work

The room was on the small side, but furnishing and amenities were great. WiFi was very fast. Very elaborate breakfast buffet. The location was the best feature.

Computers in the business centre were very un-ergonomically located. Required very bad posture to operate them.

it was acceptable, nothing specific

dusts not cleaned, paper cups not suitable, subway noise

The room is surprisingly comfortable for it's size. Nice restaurant and lobby design. The location is very accessible - close to Guro Digital Complex metro station, so you can get to any part of the city pretty quick.

Near by have a lot of restaurants. Convenience Store right beside the hotel.

Noise subway

Easy to locate. Near subway station. Many local restaurants around

The staff not clean up the room properly. Sometimes no tidy up the room, sometimes just remove rubbish from rubbish bin, not refill used amentities such as slipperys