InTown Suites Extended Stay Dallas TX - Medical Center

That it was quiet and close to me job

That the rooms had to be an upgrade inorder to have something decent

Everything about staying here was wonderful.

I love love the staff

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Competitive rates, especially with FIFA.

The premium room’s damaged mattress caused body aches for several days. Before deciding whether to renew my stay, I made four attempts in one day to have the mattress replaced, each time being told to check back later because maintenance would stop by. At 6 p.m., after my fourth follow-up, I was informed the maintenance technician had already left for the day and there was no guarantee when, if at all, the issue would be resolved the next day. When I asked to transfer to a standard room instead of renewing the premium room with the damaged mattress, Manager Brooke refused to renew my stay and told me I had to vacate the property. Later, when I returned to ask about the check-in overcharges that had still not been refunded as promised, she shut and locked the office door as I approached and dismissed me with a wave through the glass instead of addressing my questions.