The room was nice

We will NOT be coming back to this place! We paid $360 a night and had to take our chips and soda back to the room because a "karen" came in and ruined everyone's fun! She's a prison guard for the hotel and only wants 3 people in the hot tub at a time. Don't waste your time and MONEY at this place!

Location

Bed and shower

It ended so early we missed it. I wish it lasted till 11am

Better lighting and longer breakfast

Great location and friendly staff. Breakfast was great, just busy but understandable.

Everything was great. Look forward to my next stay.

Delicious cooked omelets

Pool was very cloudy, hot tub was full of young kids blocking all stairs, and I’m sure if I could get close to to see that water it would have been disgusting.

The breakfast was good, the people were friendly. I liked the rooms space, the free canned water was refreshing when I asked for It, the pool area was nice.

I didn’t like the customer service, my card was declined because I needed to change the card on my account so I changed it when it first declined online. Apparently the hotel never got the change and proceeded to charge my old card which had me in the lobby for hours until the person who realized that he never had my new card finally asked to see the card that I had on file. I complained to the supervisor and she said that it was my fault and that the attendant couldn’t have changed it without notifying booking.com, I asked for some type of accommodations being that I waited in the cold lobby pregnant after being repeatedly told that my card was declined, when it wasn’t. Eventually they were able to charge my card $25 until the next day and then they charged the full remaining amount. I asked for house keeping once and the lady came to change my sheets without using gloves or anything proper sanitation not even a mask or gloves, The hotel experience was ok. I’m not saying it was the worst, just ok. The hotel should do better with communicating with booking.com in the event that something that I went through happens again, because the the hotel attendant blamed it on the morning staff saying that they needed to update my account that morning and the supervisor the next morning said that it was booking.com’s fault.

Professional, clean, on-site restaurant, location, comfy

Beeping fridge woke us at 4:45 am.

My daughter and I attended a concert at Arkansas State University , and it was so easy to just walk from our hotel to the venue and back . We did not have to fight traffic to get in and out of the parking lot or pay for parking which was a huge convivence.

There is nothing that we did not like about the hotel or our stay.