Fox Jaffna by Fox Resorts - Boutique Heritage Luxury

Lovely tranquil hotel set in a very busy location. Pool was lovely and cooling after a day of exploring. Staff were lovely and helpful especially Aghilan and Scoti.

The rooms we were allocated were very dark with no view( except a wall) It was in the old part of the hotel. Would have liked to be in the newer part with views of the grounds /pool. Didn’t like being in a room with no daylight. There isn’t much to explore near here by foot- you need a car or get a Pick me/uber

Bfast -fruit flies all over the open cut f fruit and not enough variety of fruit.

Staff were so friendly and helpful. Everything at the hotel was so beautifully presented. Maintenance and cleaning was of a high standard. Restaurant was excellent - good food and service. The pool is lovely - well maintained - with pool towels available - and poolside service from the restaurant.

Breakfast was ok, nothing special compared to the rest of sri lankan hotels Good location, not too busy or loud and easy to get to in Jaffna Bed was comfortable Water bottle refills is a great addition

Staff at restaurant were varied, the managers and one of the staff were kind and friendly but we had one unpleasent staff member who made our dining experience very disappointing They have paid photoshoots in the grounds of this hotel, which they don't inform staying guests of. They start early in the morning and make noise and take up all the (minimal) space in the hotel and paths. It makes the hotel feel extremely busy and not at all "boutique". Room amenities including soap was not replaced when run out Check in was slow, not particularly friendly or warm and same at check out They have posters everywhere asking for reviews but don't seem to put in the work to make the reviews positive Definitely not a 4*, more like a solid 3* hotel