Uptown Hoi An Hotel & Spa

The staff were wonderful especially Sue & Lona, they look and act very professional. And there was a gorgeous lady in the kitchen area, sorry I didn't get her name, but she always looked glamourous with her hair up on top and her lipstick, she was so cute and so helpful. I asked for 2 extra pillows which they gladly supplied. We were in Room 603 Junior Suite Double Room City View with balcony for 7 nights, only a few stairs and you were on the roof top pool which was handy, it also had great views. There were 5 pool lounge chairs and undercover, but it got hot on the roof at times. The room was spacious and has plenty of storage areas in the room and the bathroom was spacious with plenty of space around the basin and underneath for toiletries. No where to hang any hand washing or secure a travel washing line. There are no 5G towers on the roof of this hotel, but you can see them around the area but not too close to here. There was a separate modem for this room hidden behind the TV which we unplugged every night, so the radiation didn't affect our sleep. Walking into old town took about 10-15 mins stroll, which we are happy to do as on previous trips to Hoi An we always stayed in this area, quieter for sleeping. We didn't take the breakfast option, but they gave us a complimentary one on our last morning and it was very nice. We had breakfast quite often at Confetti Cafe a few minute walk away, lovely food and service. There are many restaurants in the laneway behind the hotel. This hotel is kept pristine and I would recommend it, if this is the area you are looking for, it's closer to An Bang beach than if you stayed in town or on the river, only a quick car ride. A lot of the Grab cars are now electric, we are not sitting in a microwave oven, use inDrive app, you have a better chance of getting a petrol car and cheaper than Grab.

Our room did have a little mosquito problem at night, I got bitten a few times, they love my skin but not my husbands! I don't use toxic chemicals in our own home so the girls organised the spraying of lemongrass in the room, which was lovely, but didn't always work. So I asked for a top sheet on the bed so I could cover myself at night, which they were happy to provide. The towels were too heavily fragranced by smelly toxic laundry powder, I hated the smell, this needs to be more neutral, I have sensitive skin. Remember clean doesn't have a smell, only dirty does. I also asked them to stop spraying the room with a their fragrant spray, it was too heavy. The safe in the room is loose, not drilled in, anyone can just pick it up and walk off with it, this is quite common in Vietnam, so we didn't use it. The glass shower door needs repairs, it wouldn't close fully.

The location was really good. Very short walk to reach the centre area. The room had a nice view, with comfortable bed, small fridge and a proper shower with screen door. The staff were friendly and helpful

A touch noisy at night with the sound of drumming somewhere that sounded fairly close by.

Pool and good breakfast . Good location!

Towels were too small . Especially pool towels

Il personale è stato molto gentile. La vicinanza alla città vecchia.

L'hotel avrebbe bisogno di essere rinnovato. Sia le camere sia la piscina hanno visto giorni migliori. Le camere sono piuttosto piccole e si sente il rumore della strada.