Hostel is very clean. The localization was great, around 15-20min from the Palma's center, close to the park, cafeterias, restaurants and supermarkets.

n/a

Very helpful and friendly member of staff. The room could easily have been a hotel room. The shower was good. Everything was very clean. We didn't use the kitchen.

Clean

Staff and kitchen

The only thing that i didn't like is that we stayed at the door when we arrived half an hour waiting for someone to open or help us check in.

Good

Excellent

We are a British Couple who stayed in a private room on New Year's Eve. This hostel does everything it says on the tin. Somewhere to sleep, and good value compared to the city. It is certainly nothing groundbreaking, but if the price is good then go for it! Also, the shower was AMAZING!

The kitchen area was awful. Loads of mess. No kettle to make a coffee.

we booked a triple room with 1 double bed and 1 single bed, instead we got a room for 4 people with 2 bunk beds and it was very small and not comfortable at all

Perfect location, short walk to the beach. The kitchen is very well equipped. We will come again but choose a different room (possibly a quiet one!).

The shower doors were broken. The room windows were oriented onto the street and there was so much noise that we did not sleep at all. This place is really cool but only if you are lucky enough and book a room that has a windows into a courtyard.

The position respect to the congress.

The customer care is absent. I am still awaiting for the receipt of my stay despite I have contacted them both via Booking and via the email they provided to us. Also my working colleague, she is still awaiting their office to send out the official receipt (fattura). I have send them two messages via Booking and they ignore it, I have sent two email and also these have been ignore. I do not have any further comment. I understand this is an hostel, but if they don't want to give a receipt they should say it.

nothing to like in this hostel..

Big room, comfy beds, air conditioning, hot showers.

We booked a private room and the cleaners would always wake us up coming into the room. They would not knock beforehand, they would just enter even if we yelled through the door that we didn't need cleaning. This led to some awkward instances when I just got out of the shower and wasn't fully clothed....please train your staff to knock before entering a private room!!! Other than that, it was fine. They only give you 1 roll of toilet paper and a very small amount of soap/shampoo. The light in the bathroom didn't really work. Staff were fine. There is a vending machine where you can get water and beer for €2. 15 minute walk to town but there are a few cafes and shops near the hostel. If you're looking for a bar open late, check out Cafeteria empire (shisha bar) - they have pool tables, foosball, buckets of beer and are open til 2:30.

I was traveling at the beginning of September 2022. It seems there were not too many travelers and, therefore, me and my sister have got an entire room only for the two of us. The room was very tidy and clean with a conditioner, which made our night more comfortable. There was a private bathroom that also was very clean as well as modern. In general, it was a pleasant feeling to be in our room. Normally, I am very sensitive to mattresses and pillows and can sleep badly if they are poor quality but here all was excellent. I can imagine the room might be quite small if all beds (there were 6 beds in total) are occupied though. The location is not super close to the old town but within walking distance. It's a beach just 5-7 mins away and we enjoyed it a lot and had a magnificent night swim under the moon. From my experience, I give it 5 out of 5.

Check-in, info, receptionists

The bed is definitely too small for 2.

Near to shopping

Service and the place

Very good location - close to the beach, bus stop, supermarket, close to the center. The room has everything you need, clean and comfortable, friendly staff.

such a nice place and friendly people.

Fine location

The description of hotel said 24h reception. But when I arrived early in the morning to store my luggage, no one was to be seen, and no opened responded when I rang the door. I then called the number I could see in my booking, and suddenly a person showed up and let me store my luggage When I finally could check it, I got the room at ground floor with windows to the inner yard. Unfortunately the blinds for one of those windows couldn't be closed, and there were no curtains. So I had to sleep on full display for the people having a good time in the inner yard, which serves as the hostel terrace Finally, the hanger for the shower head was broken. But at this point that was the least of the issues

The room was definately too small for 10 people. When I arrived I couldn't even reach my bed cause another one completely blocked the access to it. The only window in the room was blocked by another bed so there was no daily light in the room for the whole day. The doors to the room and also the bathroom didn't work so me and other girls couldn't get out of the bathroom. Cleaning girls did good job everyday but they didn't provide basic things as toilet paper so we needed to go everyday and ask about it. Threre was 1 shower in the room (understandable as for a hostel) but one part of the shower was missing so after every shower the bathroom became a swimming pool full of water on the floor. The front desk assistant was informed about everything and he did nothing. I think that you can find much better hostel for this price .

It was always clean. There is air conditioning and kitchen with everything needed.

Cleaning ladies were making efforts cleaning but they didnt care that there is no toilet paper. Both main door and bathroom door were broken. Beds were next to each other and we were almost sleeping together. No natural light because beds were about quantity. Small lockers which only fit hand luggage. Nowhere to put your things in the rooms or bathroom. One day I came and the ladies had put my cosmetic things and food on the floor because they removed the only thing I was able to put my things on - a chair. Worst of all - in the middle of my trip, I told the receptionist about these problems and nothing was changed. Nobody cared. Would not recommend.