The view was surreal. The food was stunning. The facilities were well-thought.

Too many dead bugs inside the outdoor onsen.

The view was surreal. The staff was very welcoming. The room was very clean.

There were too many dead bugs inside the outdoor onsen.

One of the best hotels I have visited so far. The room is clean with superb view. They also provide some free drinks and snacks which well represent the culture nearby (eg. Yamecha tea bags, plum juice, plum cakes made by hotel with a shop nearby). The food prepared by the hotel is also great and can spare time to visit the plum wine factory of the hotel.

the service was excellent, privacy, quality of room, onsen and facilities were out of my expectation

room rate was a bit too high

This is my best accommodation experience in Japan over the years. They made every effort to ensure that guests understood the hotel's details and services, even though not all of the staff spoke foreign languages fluently. Comfortable rooms, breathtaking views, and a personal hot spring are highlights. I was pleasantly surprised by the quality of the meals. A dedicated private room was available during dinner. Visit again for sure.

Not a single thing.

Amazing view and staff were very accommodating. Were even able to picked up and dropped off at Hita station

Dinner and breakfast that was provided was not up to standard for the price.

The meal, facility, staff and details

it s very beautiful, room are comfortable with amazing view. food are very delicious. everything so perfect

private onsen quite small

the building and room style is very nice and stylish. breakfast was very nice

dinner portion was on the smaller side

Beautiful facilities, amazing scenery, child friendly!

Poor English, staff can be quite dismissive!

Very nice environment with lovely views and onsen. High quality meals served by friendly staff. They tried their very best to make us understand what were served though they spoke limited English. Much appreciated indeed.

Nothing at all. We have a very pleasant stay there all the way.