Annavilla7 Lilongwe hotel

The new rooms are exceptionally good. I was here a year ago. The difference can not be ignored. The food couldn't get better.

Nothing. All was good.

Fast internet. At some point speed was up to 285Mbps. I was able to stream in 4K. Nice food and the room was clean Staff was excellent.

Outstanding works on the parking but men were working on it.

Most of the staff were lovely and helpful. Some of the rooms were quite good and comfortable, while others were not. The breakfast buffet was quite good

Part of the travelling group arrived a day after the first group of 3 of us, and their rooms were not ready - they were being painted and plastered and had other things that were not quite ready, so 4 people had to sleep on the floor in the rooms that some of us had secured the day before. The manager still wanted to charge the group for the 2 rooms that were not ready even though we didn’t use them. The shuttle ride from the airport was also quoted and confirmed as $70 USD (which was already quite expensive), but upon arrival at the hotel, the charge went up to $105 USD because they had sent the ‘executive’ car ( without our consent -and after confirming the original price). The place was under construction as well, with hammering starting at 3 AM. The food was good, but overpriced. THe only reason I didn’t leave worse numbers for the review is because I don’t want to get the kind staff in trouble, but the management of the place and appropriate reservations was really unacceptable.

room was great

1.Mastercard machine did not work for UDS - big negative for the high room rate. Fortunately the MKW machine worked and the staff were excellent in sorting this out. The Hotel owner needs to invest and add Mastercard. 2. Very loud music late at night from another room - Hotel needs to add some rules on this.