All the staff were friendly and always smiling.

I couldn't use the clubhouse.

It felt very luxurious and clean.

The parkings are far. Staff drivers are nice at night to ask if we need a ride to our car but day time none asked while it was hot and I had to go back and forth with my luggages in the hot heat. But it was also understandable because they seemed a little busy.

too much bugs and ants while trying to enjoy balcony view. buffet too expensive for breakfast. can’t have family join us at pool without paying a 50 dollar fee. minibar states it will be refilled once only. it was filled the day we arrived, but not the next day; this is false advertisement if it says refilled once. overall I feel this hotel is overrated and I will not recommend to friends or family.

very modern and clean. beautiful pool and shared facilities with Hotel Nikki was fun. balcony was wide and had nice furniture beds were fantastic

no food available at the so called deli. just sweets and plain bread. no hot tub at the poolside. lobby was very cramped front desk staff never smiled and seemed reluctant to speak up when approached the shower did not get hot enough

spacious rooms, very clean

far from the beach and not many options for restaurants

We stayed at junior suite room for 3 nights and we loved the facilities. Especially, the service from Lina' La's lounge was exceptional.

Service and friendly staff

Beach access & lack of shampoo/conditioner/body wash Activities

Great club lounge access, design and overall atmosphere very contemporary modern and beautiful, friendly staff, awesome Japan-designed toilet, appreciate the generous personal products in the rest room that are neutral for both men and women, spacious balcony, accessible control panel in rooms, and the view is spectacular!!!

Room was not yet ready during check in but they were friendly enough to offer the lounge access while we wait and met back up with us to hand in the room key when it was ready.