Onefam Ribeira

Staff was really helpful.

I loved the location, very close to the train station and River. The staff were very kind, helpful and did washed and folded my laundry. AMAZING. Big points for cleanliness.

I had very loud roommates that where not really respectful and talked and turned on the main light at 3am.

I really enjoyed my time at One Fam Ribeira, all the staff were so welcoming! Big shoutout to Ana, Yule and Asia! The hostel had a great vibe, very social with great activities especially the sunset and sangria at Jardim do Morro! Great location, definitely be back and trying other One Fam hostels very soon!

My experience at Onefam Ribeira When I arrived at the hostel, I was very well received by the staff. However, there were some aspects that made my stay less comfortable. The first point is the large number of stairs. I understand this may be due to the building structure or even the city itself, but it could be improved for better convenience. The room I was initially assigned, even though I chose a 4-bed option, was quite far and had a closed window, along with dark beds and curtains, which created a somewhat enclosed and uncomfortable atmosphere, almost like being in a bunker. When I raised this concern at the reception, I was told it was the room I had selected, but I was offered the option to upgrade to a single room for an additional cost of around 30 euros. I chose to upgrade, and from that point on, my stay became much more comfortable, with significantly better sleep quality. Despite these issues, I still consider the hostel to be good overall. Some of the challenges may also be related to the city or general building conditions in Portugal, where I experienced mold issues in other places as well. The Wi-Fi is reasonable but could be improved, especially on the upper floors. The bed linens, blankets, and mattress could also be of better quality. On the positive side, the cleanliness is very good. I would recommend the hostel, especially for those choosing single rooms, as the location is excellent.

There are too many stairs, which makes access uncomfortable. The room felt claustrophobic, like a bunker, with no proper ventilation or natural light. The bed, linens and mattress could be significantly improved for better comfort.