The room exceeded expectations with size and decor. Well situated for the party we attended nearby. Staff are very friendly and helpful! Definitely will go back when in Cape Town again.

The room was extremely hot as the air-conditioning didn't work. There is clearly no communication between shifts as we were assured the problem would be sorted out while we were out for the day but when we got back, the staff did not know what we were talking about. We were moved to the next room and the air-conditioning didn't work there either. If it wasn't so late we would have left at that moment. No torches or battery operated lights were provided for loadshedding - the staff seemed to rely on the fact that the generator would kick in, only it didn't. The music from the downstairs restaurant was extremely loud in the evenings. The children's play area was lovely but smoking is allowed at the seating area adjacent to the play area! No vegetarian options (other than a salad and chips) are available on your restaurant menu. We checked out early. I would like to thank the manager, Tiaan, who was very kind and professional and did everything he possibly could to assist us - but without support, working facilities and communication, he was in an impossible situation.

The hotel had the most amazing rooftop pool/bar. - great views and great hangout spot The breakfast was amazing and the mimosa station was a nice touch! Staff were super friendly and very helpful! The room was large and lots of shelves and space to store items (although more hangers in the wardrobe would have been helpful) Beds were very comfortable and so were the pillows.

All in all we were happy with our stay, but there were some issues such as: - elevator not working one evening - the trees on the street outside had some sort of bird colony and the large number of birds were very noisy - all day and night! - aircon in the room was not working great and VERY noisy - the shelf in the shower was leaning so much you couldn’t use it properly as things slid off - there was a bit of a smell coming from the pipes in the bathroom

Everything, our room, the food, the staff and the roof top. It was so great !

Load shedding, the generator didn't kick in time but eventually it did.

Lovely spacious suite, which was clean and serviced daily. Food at the Skye Bar was amazing. Spa treatment exceptional.

Staff could be a bit more friendly and attentive. TV in the suite couldn't connect to any channels. Vacant hotel across the street has become the home of tons of seagulls that make noise 24 hours a day.

Beautiful roof top layout

Power cuts and issues with the generator

Location is great

Bedroom is really small.

The facilities and location were excellent but the staff made our stay very special. Beautiful people.

Nothing

Lovely room, spacious and comfortable. Delicious breakfast and dinner. The childrens play area was a real bonus. Our 4 year old daughter loved it. It kept her busy while we could relax and sit nearby. It was really well equipped with lots of toys and things to entertain the little ones.

excellent

every time we get a booking with booking we always get a room on an end of a hallway next to an elevator or stairs (Noisy)

Excellent service, beautiful room and views, friendly staff, child friendly.

The staff were extremely friendly and helpful, they really went above and beyond. The kids play area was great!

Having the bathroom in the second room is a bit inconvenient

Pool views and bar on rooftop. Room size was huge and like a home away from home. Next time we would like to stay a little higher up. Very central and walking distance from the beach

Little bit of noise from the road

Interior design

Very small bedroom.

location and comfort was great!

breakfast was very standard

Was very nice and healthy at all the times

The appartment was spacious and had all important features like fridge, watercooker, daily cleaning and a nice bathroom. Cleaning of the room could be better. Wifi was good. Breakfast was fine not special. A big plus is that you can park your car save on the property. Staff was friendly. Pool restaurant on the roof is the place to be and served nice food as well. Nice view, Hotel was for me on walking distance for the waterfront area which was a 30min walk. Go for sure to the bar around the corner, the office, they have the best burgers in town. It comes close to a sports bar.

The room size is excellent and beds very comfortable

The bathrooms are too small compared to the rooms. There was too much loud music at night which made the stay a little unpleasant. However, the staff were very helpful in helping us change the rooms.

Staff, location and room

Food in Sky bar

The kitchen unit and lounge in the room was an absolute delight

Nothing