Hôtel Riad Caravan Serai

The staff were all friendly and welcoming, and helped with so many details and kind touches - from organising taxis and a balloon ride to delivering food to our room to putting rose petals on the bed! The place is wonderful - the unique and tasteful decor, the surprising rooms, the generous bathroom size, comfortable beds and gorgeous pool. We had the Majorelle suite and I highly recommmend it - it has a private plunge pool which is so relaxing after a hot day, and really felt like our own private oasis. We saw the other rooms though and I think they each have real personality and charm and you would be happy in any of them. There is a bar and restaurant open all day which is so convenient. Nice touches like a coffee machine in the room is a great start to the day. We loved the garden and the resident cats and tortoises ! We extended our stay by a night too.

Fabulous space . Stunning pool area and lovely rooms - they all have character and wonderful bathrooms and wardrobes too! Personality around every corner. A real oasis.

The location is a bit remote but once you are inside it’s just perfect!

We had been twice before nearly 20 years ago and it held special memories....feared it may not live up to these but was as romantic, atmospheric and well run as before......the pictures ,whilst impressive, don't capture the full magic of the place The staff are terrific, well motivated and friendly.....a little 20 mins from Marrakech but a serenely quiet place to unwind after any excursions. If you like something out of the ordinary and tired to modern hotel chains......this will amaze you

Important to know that the hotel is very animal friendly .....so if you are allergic to cats....be warned

This place could be , and was , so good. But it lacks TLC and really needs a clean up and revamp. But at the price charged , probably decent value

Overpowering smell of cats and their urine! The place has been let go from its previous levels. Eg towels thin and old. Plumbing iffy. Dirty robes. Duvet smaller than bed. None of these huge issues but adds up to sub standard experience