Alles

Das Schwimmbad im Haus

Frühstück wurde nicht nachgebucht bei Ankunft, Im Bad fehlten Möglichkeiten zum aufhängen, Haken Preis für soeine Unterkunft viel zu hoch

Die direkte Anbindung des Hotels an die "Bernsteintherme"! So geht`s bei schlechtem Wetter in die Therme und bei gutem Wetter direkt an den STrand!

Das es am Hotel keine Ladestation für "E-Autos" gibt - und lediglich eine im gesamten Ort Zinnewoitz ... :-( Hier muss ZWINGEND(!) nachgebessert werden!

Freundlichkeit des Personals ,Umgebung ,Strand, Luft , Frühstück

enttäuschend war das das Thermalbad wegen Bauarbeiten geschlossen war, keine Info keine E-Mail auch keine Entschädigung (das war mit der Hautgrund der Reise ) Meerwasserpool Halle und Wasser zu kalt. Bäder im Zimmer renovierungsbedürftig. Parkplätze 15 Euro pro Tag zu Teuer. Waren schon 3 mal in diesen Hotel ,leider keine Empfehlung mehr, Schade .

Sehr gutes Essen...sehr ansprechendes Frühstück...tolles Abendessen....tolles Zimmer in super Lage mit schönem Ausblick. Kann jederzeit weiterempfohlen werden. Alles barrierefrei und auf für Menschen mit einer Gehbehinderung zu empfehlen.

Sehr gutes Frühstück. Der Meerwasserpool war super.

Very clean room, comfortable bed, great breakfast with lots of variety, next to the beach.

No air conditioning

Food is excellent, facility has pools with heated sea water

Cleaning staff were nice

Check in was the worst I have ever experienced. the lady at the reception didn't want to check me in half an hour before the time. And there was no discussion, despite the fact that I have a 3-month baby. when i came back at 4pm there were at least 20 people there. I have never experienced something like that. It was a disaster. WiFi in the room doesn't work. Couldn't regulate the temperature in the room for my baby. Plus other things.

Good breakfast buffet; easy access to swimming pool, very good distance to beach

no availability of pesonal/in room safe; issues with key card on last day( key cards locked before check out); dinner average quality; no family suite available at that time of booking; sauna not included-->value for money was rather poor....

- Comfortable room - Very close to the beach - Nice thermal pool area

- A fan in the room could be a nice addition (warm weather + no A/C or ventilation) - Long queues at reception during check-in/check-out time - No way to opt out of the dinner option for the only room category that we could book (we did not use the dinner and would have preferred a discounted price on the room)

Location and pools.

We had booked three rooms for family and friends. Rooms are small and have the feel of hostel rooms: no water kettle, fridge, or coffee maker. Slow elevator, so we got used to taking the stairs. We heard the neighbor’s TV from 6:30 in the morning. The waiting lines for the prepaid breakfast were 45 minutes, so we skipped that and went into town each morning. They punished us for booking through Booking.com by refusing to remove the half-board we accidentally booked for our son’s room. The hotel has no A/C but could not provide any fans either during a heat wave over 30 C. So we had to keep the windows open at all times, letting us hear the drunks walking by on the public promenade. All restrooms are locked, and you are out of luck if you forgot your room key. The staff was hit and miss, some being really lovely and others being outright mean, like the gentleman who suggested our son should eat alone. The overall value was horrible, and we will not stay there again.

Great view Close to the beach Good breakfast

Dinner was far below average - especially the dry fish

Fantastic sea view, great pool, nice steam bath.

Mostly unsmiling staff, a very unpleasant encounter with a rude waiter, uncomfortable beds, poor sound insulation of our room, canteen quality food in the restaurant, which we decided to avoid after the encounter with the rude waiter

the location. the edwards Pub with live music

the food was okay but not really good. staff was mostly busy with cleaning tables and nothing nice towards guests

Great views as we had sea view and great swimming/ sauna facilities.

Always “no” for an answer to all questions without even trying to help. Very rude every time.

We had a room with a beautiful sea view. The hotel is located in a grat area close to the sea and the town center. I really enjoyed my stay in Zinnowitz.

The elevators, sometimes you need to wait 5 min for.

Good location next to the beach