Location

It is not possible to get to the first floor by stairs so we had to wait for so long to use elebator but we passed more than four times because it was so crowded around 11 which was the checkout time

safety, you can't get in to the floor without your room card:)

hotel was good, i just wish thee own lil convenience store

The tourist attractions are nearby, and the decoration is distinctive.

The bathroom is too small for us.

The stuff was really nice and the rooms were equitable

It's only had a few parking spots so when we got there around 7:00 p.m. they had no more parking available and head to direct us to a parking a few blocks away

We enjoyed the location being so close to many shops and restaurants, as well as having a nice view and a quiet sleep. The room has plenty of amenities, including a steamer and straightener as well as free coffee at reception. Also, the TV has many streaming sites including YouTube and Netflix with a fast reception speed. It was also very helpful that check-out was at 11:00.

We found the room slightly small for our liking, there wasn't much space to store luggage. The lighting in the room was also slightly too dark at nighttime.

wonderful hotel with great staff. great location and very comfy beds.

That the hotel is in Kobe, next to the shrine

Room and bathroom MUCH to small

I liked the location a d the fact we could find a hotel with three beds.

coffee should be available before 10am, overpriced

Very old facility, small rooms and even if you need a simple fork it will be impossible to ger

Location is very close to Sannomiya and close to different restaurants and shops. It is a little hidden away though, but it made it very quiet which was great. Breakfast was good too with both Western and Japanese options. Overall, a good stay if you're coming for a weekend trip.

Room was big. Not so common in Japan. Location great close to everthing but not so close so quiet at night. Breakfast was great, mix japanese and occidental.

nothing

There was no cheese, it would be so nice there was.

close to ikuta jinja n masjid and kitano area

Great location, nice rooms, on site parking

Walking distance to a lot of things and very comfortable place. Forgot to go see night views, but Kobe beef restaurant nearby was great

So many one way streets around, so when I made a wrong turn, detour was long.

The room was simple, but clean and a lot more spacious (and better decorated) than the average Japanese business hotel. The facilities feel fairly new and everything is in good condition. Buffet breakfast had a reasonable selection of protein and vegetable options from Eastern and Western cuisines, though I would have appreciated some brown rice for the carbohydrate. Staff were very friendly. Comfortable beds if you like a firm/supportive mattress. Location is very good, about 5-7 minutes' walk from Kobe Sannomiya Station. About a million restaurants and shops in the immediate area.

The built-in digital clock by the bed is so bright that I had to cover it up in order to sleep.