Milkyway Apart & Hotels

It was clean and the and apartment was in a good location.

Apartment could do with updating. But the other room we had was nice.

La struttura è veramente molto bellina, immersa nel verde e con due piscine. Il nostro appartamento era molto grande e dotato di tutto il necessario. Un plauso va poi al personale che è stato super disponibile e gentile fin dal primo giorno in cui abbiamo avuto una piccola disavventura prima di arrivare. Si sono messi fin da subito a nostra disposizione, pronti ad aiutarci. La struttura dista un paio di minuti di macchina dalla zona di Hisaronu molto viva la sera e circa una ventina di minuti scarsi dalla Laguna blu. Attenzione: la strada si congestiona in estate rendendo alcuni giorni quasi impossibile scendere alla spiaggia a qualsiasi orario!

La pulizia forse potrebbe essere un tantino migliorata

A well priced hotel, nothing fancy but everything was good for the price. Bed was quite hard and there’s no shampoo etc included. Good selection of food at breakfast.

There are much nicer locations in Turkey

Pleasant stay overall, but a major issue with the manager Overall, we had a pleasant five-day stay at the hotel. The property is nice, and the staff is definitely one of its biggest strengths. The reception staff was very kind and attentive. The receptionist was always willing to answer our questions and help us whenever we needed something. The breakfast staff was also very friendly and took great care of the guests. The breakfast itself was decent and enjoyable. The housekeeping staff was also very kind and helpful, especially one of the ladies who was particularly pleasant and attentive.

Unfortunately, the main negative point was the Wi-Fi situation and, above all, the attitude of the hotel manager/owner. We had absolutely no Wi-Fi connection in our room. When we reported the issue to the receptionist, he explained that he was not responsible for it and that he needed to speak to the manager. The following day, we met the manager directly and asked him to resolve the problem. Unfortunately, his attitude was extremely unpleasant. He only spoke Turkish and made no effort to communicate with us in English or properly explain the situation. We genuinely felt that we were being treated differently because we were foreigners, which was very disappointing and made us feel uncomfortable. He simply told us that the Wi-Fi was only available at the bar, around the pool, and in the rooms facing the pool. Our room was on the other side of the property, so we had no Wi-Fi connection in our room throughout our stay. In our opinion, it is not normal for a hotel to have no Wi-Fi connection in certain rooms without clearly informing guests about this before booking. This was honestly the first time we had experienced something like this in a hotel. Another thing to keep in mind is that the hotel is quite far from the beach and the center of Ölüdeniz. This was not a major issue for us because we rented a scooter, but it is definitely something to consider before booking.