No tuve oportunidad de desayunar ahí pero es muy buen hotel

Todo ok

El servicio y las instalaciones muy bien

Definitivamente que Room Service NO sea de 24 horas definitivamente un hotel de esta categoría con estas tarifas y sobre todo en épocas de la feria es increíble que solo esté hasta la 1:00 am creo que no es correcto por otro lado las cafeteras son muy malas ojalá las puedan renovar

La habitación, comodidad en la cama y limpieza del cuarto.

Solicité una cobija extra y se les paso llevarmela a la habitación.

La ubicación, limpieza, el servicio y el bufet del domingo estaba muy completo

I liked the service, starting from the valet parking to the receptionist, very friendly,welcoming, and attractive .

N/A

TODO DESDE LA ENTRADA, EL CUARTO, LAS ZONAS DE RECREACION, LO SILENCIOSO Y TRANQUILO DEL ESPACION SU LIMPIEZA, TODO FUE PERFECTO!!

NO PODERME QUEDARME MAS DIAS!

Todo

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Check in was easy. Hotel location is great, staff is super amazing

El personal muy amable y atento.. El estacionamiento y la comodidad de la cama.

No había tapete en regadera. No había toalla de manos, no había más que un solo rollo de papel h no había mínimo el kit esencial de limpieza. El cuarto olía medio rarito, como a encerrado viejo. Cuarto 242. Mucha mosca sobre los alimentos de la barra. Por supuesto que no comí lo de ahí.

Buena ubicación

Cuarto hasta atras de hotel

En realidad la cercanía del Centro del Convenciones (poliforum)

Los trámites de facturación hubo muchos retrasos al parecer por sistema

excelente en especial la alberca con calefaccion

todo bien

Las inst

Precio del restaurante

Todo el servicio, atención y ubicacion

Todo excelente

How it looks

The shower pressure was horrible …. No hood hot water …. The toilet was always broken after ever flush the plumbing was just bad

The swimming pool

The restaurant food was not the beat nkr the waiters

the staf is very friemelt

the food was not that tasty. we Aldo ordered a couple’s massage and it ended up being a facial and a massage of 30 minutes each, instead of one full massage hour. If there was not enough staff then it is better to say so.

Service was great the food was wonderful

Front desk takes longer to answer phone at night.

Everything. Very clean and comfortable. The most impressive for me was the breakfast, particularly the skill of the cook at the grill, who made a great omelette for me. The buffet was excellent, as well. Enjoyed the pool, but even more liked playing pool. Lastly, we were there for an early flight, and the shuttle service was good.

Nothing I can think of.

The hotel itself was very nice and clean. The on-site restaurant had a delicious breakfast buffet at a reasonable price.

We had to request toiletries several times after each room service. We had to call the front desk more than once each time. (Might have been an isolated incident)

Beds were comfortable.

The toilet was not working, it would not flush. I notified the staff and they came and stated they to fixed it. The next time we used the bathroom, same issue. I notified the staff they came back and said they fixed it. In the morning when we used the bathroom same issue. When we were checking out in the morning, I notified the front desk. I was told that they would notify maintenance because they were there and the day before it was their coworker going because maintenance wasn’t in the premises. If they knew maintenance wasn’t available, why wasn’t I offered another room with a working toilet?