Caye Caulker Plaza Hotel

I enjoyed the location, the access to the kitchen and rooftop. The rooms were a great size, balcony area was good and bathrooms were also good. The fact that there is a separate door for late night entry. The maintenance staff were friendly.

The lack of an elevator although it wasn't too high up. Not all of the mini fridges were working as efficiently as they could. For some of the guests, they were not keen of being unable to have others that weren't registered guests over.

Lovely staff and good coffee in the morning! The place is very clean.

The dorms are very uncomfortable. The beds were terrible, and the distance between them was so small that it was hard to even get in. The lighting was poor, everything felt very old, and the bathroom was also in a really bad condition. For this price, it’s definitely a downside.

Located in the centre of town.

Quite noisy due to location. Bed was horrible.

Posizione centrale, camera e letto grandi.

Il personale è scorbutico e sembra quasi infastidito dalla presenza degli ospiti: decisamente non l’accoglienza che ci si aspetta, soprattutto considerando il prezzo dell’hotel. A nostro avviso il costo non è giustificato, poiché sull’isola si possono trovare strutture decisamente migliori a tariffe più convenienti (lo possiamo confermare avendo cambiato hotel). La struttura, inoltre, appare piuttosto datata e avrebbe bisogno di un intervento di ristrutturazione. Inoltre continuano a inviare messaggi insistenti chiedendo di compilare un form per l’inserimento della carta di credito, arrivando a minacciare la cancellazione della prenotazione. Un form che, di fatto, non è mai stato realmente richiesto né utilizzato, creando solo confusione e ulteriore disagio.