San Francesco Heritage Hotel

All staff were very helpful and very nice indeed. The cloisters atmosphere was wonderful - very peaceful Location in the centre of the old town was excellent. Breakfast was the usual continental. Coffee was good.

The room we were allocated is not what we expected from the Booking.com website. The rooms shown on the website were the renovated ones, bigger, brighter and more modern. The room we were given was very basic and the shower was very small. There was no TV (probably a blessing) and the only mirror was in the bathroom cabinet. We decided to complain but when we reached the reception another couple were already there complaining (loudly) about the same issue; we decided we didn't need the stress and got on with our holiday. But it was very disappointing that for our very little 4-night stay we did not have a nice room.

Personale gentilissimo. Posizione ottima. La colazione nel portico è incantevole.

un minifrigo in camera sarebbe gradito... specialmente in estate.

La posizione e la gentilezza dello staff

In fase di ristrutturazione deve migliorare dei piccoli dettagli, come per esempio la disponibilità di qualche piano di appoggio in più, per es in bagno.

Posizione centrale e contesto particolare

Il secondo piano della struttura deve essere ristrutturato e le camere sono vecchie il bagno microscopico senza ascensore e televisore