Location is not bad. Staff is very friendly and helpful

Door doesn’t lock or even properly close, which is absurd. One of the dirtiest places I’ve ever stayed. Bathroom smells, shower unbelievably dirty. Doesn’t have staff during the night so other guests put music super loud etc.

It is very good located in the Polanco area The house in general is very clean and well dressed

Room was very small no windows or something for air to recycle other than the main door, tv didnt work, the bed was slightly comfortable but the mattress was very old and the pillows were not comfortable. It was too noisy, you can hear all that happened outside the room.

Location was perfect for visiting the Venezuelan embassy.

Nothing

I definitely don't advice this place. First of all they did not mention on the post but the room does not have any windows. I cannot even say it's a hostel. Some rooms in a building and they are not clean at all. They don't have a security after 7 and on the weekends. When I visited CDMX, Monday was public holiday and the place even did not cleaned the bathrooms for 3 days.

location. size. cleanliness.

nothing!

clean beds and facilites

signposting out the front should be more clear

The beds are not comfortable. But the worst part is they decided to rent out their facility but continued to book other guest and that meant me and another guy we're told that we had to leave. When I made this booking I paid booking.com and I did not give any money or credit card to the hostel however the hostel called me and said that they would refund me and I said I will go through booking.com. When I call booking.com they said that I would have to go through the hostel to get a refund so I texted back the manager and she said no, that she already tried to work with me and I said I wanted to go to booking.com. I called booking.com again and said what happened and they called her and said that they had to give me a refund for the remaining days. So there's no protection when a facility cancels on you at any time even while you are in the process of your stay. That's absolutely horrible but for them to do this is absolutely horrible and when I was speaking to the other guy that had to leave. he told me that the owner had talked to him and said that that was already a done deal even though the manager made it sound like they just decided that they were going to book the entire facility at the last minute to another party

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