the views

First of all, the place was beautiful the views was everything. The customer service was terrible especially from the manager. When we got to the house we notice the BBQ grill is not functioning, the canoe nor bikes was accessible. The AC drips on the bed on the lower floor, the AC in the upper room on the balcony shut down completely and made a huge noise waking up the crew. We called for the manager so many time on this trip and she told us she’s sending a maintenance crew which NONONE CAME. The water in the bathroom upstairs had poor water service it turns off while showering and it was low each day we tried to shower. The rooms with the two bed in it was so hot. The house needs some work . Its far from placencia village itself way before seine beight this need to be mentioned. for the price they really gotta do better with the service they offering . other than that the home would have been perfect

great large property and location

gas grill was out of butane so we couldn’t grill

the property was spacious and beautiful location directly on the beech

The property was not clean when we arrived and there were roaches all throughout the kitchen. we reported to the Vacasa property manager who did nothing to remedy the issue. we spent the first two days having to do insect sprays and clean every dish in the kitchen because of the roaches and roach eggs we found in the kitchen, it was uncomfortable to stay knowing insects were everywhere. I really loved the place so it was ashamed that it was left unclean for our arrival

Good location if you need a relaxing vacation, right on the beach. Newer house, many amenities, kitchen had most everything you need to make a meal, good outside grill. Communications was OK.

Remote location, no restaurants, grocery store nearby, need to drive to get anywhere. House is designed for adults, not child proof (no railing in the backyard patio with a sizeable drop all around). It must have rained the days before we arrived at the house, we came at dusk and the first entrance to the Caribbean way from the Plascencia Road had lots of water, we didn't know there was another way in and went thru that. Our SUV got stuck and we barely managed to get out. Concierge or the in-town rep should have warned us about that & pointed out the other way in.