Excellent service

When the fire alarm went off we all came down but had to call them to tell them that the alarm is going off and we all standing outside

Breakfast was great it was all we needed really, the flat itself was clean and welcoming ...each bedroom's facilities were adequate for our short stay and they were good sized too so we didn't feel cramped. Its situation was really good for visiting anything in central Derby. We found all the utensils we needed and in fact cooking there would have been easy....all the equipment worked properly ...We felt safe and secure with all the various access door locks. The car parking after dropping off luggage was an easy walk I left my Bose Speaker behind plugged in and sent a message in the evening of the day we left to get a friendly helpful reply saying don't worry we will go in and find it for you in the morning and send it to you

The stairs up to the property smelt as though someone had died, the lights in the hall ways came on automatically which was disconcerting in the middle of the night, the doors were all heavy fire doors which one couldn't open and close quietly ...again an issue in the night. We were to have been 5 so the numbers of bedrooms was great but were we to have been the 8 the bedrooms accommodated then the sitting area and kitchen space would have been insufficient The shower tray in the second shower room nearly overflowed each time anyone showered and the pubs and clubs around were really rather noisy until late on the Saturday night but quiet on the Sunday night The club pub behind had rats running over the wall and seating which were clearly visible

It was e perfect place for two couples and one son, with it's four bedrooms and two bathrooms.

The hair dryer was missing. Everything else was excellent. Enough tea and coffee for all of us and breakfast cereal for our 2 day stay.

Well Maintained, lots of space and very well presented

Advertised As having Wi-Fi however this didn’t work even with a reboot of the router

It was a good location

It was quite noisy at night with the pubs

Property was clean and tidy, breakfast had been provided which was a lovely touch

One of the remotes for the tv didn't work well, there were only two fans for three bedrooms, one of the windows was cracked

Location was superb and staff were really helpful and friendly. Will definitely book again

Pub next can be a little noisy

It was great

A bit too much noise from the pubs/clubs outside

everything was perfect

It was spacious and comfortable.

Wasn’t good for the kids being next to 3 bars, and noisey, and the car park was nowhere near the property.

self check in was good, great communication from The Stay Company, the apartment was clean and tidy on arrival, you could tell it used to be set up for student accommodation as all internal doors was heavy fire doors and rooms numbered etc, this didn’t bother us, lovely welcome card and cereals, biscuits, drinks sachets and milk in the fridge, this was a lovely touch, large bedrooms was a plus and good size kitchen and dining area was nice, great facilities, had everything you could need for a short stay.

what let this place down for us was the really loud noise from the pubs/clubs next to the property that went on till the early hours!, I had read people’s previous reviews saying it was loud in the summer when you had the windows open, so I didn’t think it would be a problem, this property would definitely benefit from some double glazed windows, if you was staying here to go out each night for the nightlife in the centre, then this wouldn’t probably be a issue , the Wi-Fi here was terrible, we gave up in the end and there wasn’t a great signal on the tv either.

everything my family needed was there

shower temps was up and down and not stable

huge bedrooms, right near the centre and in front of a pub but could not hear a thing from outside.

absolutely nothing

it’s was clean, just as we expected. Very central so excellent location. plenty of room. The staff always replied promptly and all queries were quickly dealt with. Would highly recommend !!

There was no dining table - all the photos showed a dining table and with it being Christmas, it was something we missed.

the property was in great condition and well looked after.

n/a

Everything you could need for a stay plus a great location in the centre. Little extras like milk and coffee were a nice touch and very handy.

could not fault it. spotless short walk to town had everything we needed

nothing

The size of the apartment was huge to what were expecting, had everything we needed the milk/bottle water in fridge was a nice welcome offer when we arrived plenty of space

Only one issue was the bars that surround the property and the music but it wasn't really a big issue we're all Live music/festival production members so we're used to sounds like that

fantastic location within minutes walk of city centre. very clean. spacious and private for the 5 of us. complimentary coffee, tea, breakfast cereal and bottle of milk and water

the kitchen is fairly basic with minimal pots/pans etc but we were not cooking for ourselves so it was good enough

very clean and tidy had everything we needed. wifi played up at times but we were out most of the day so was no issue at all.

nothing to be honest. it was one of the nicest places I’ve ever stayed at.