Hotel Restaurant Kulm

Character, view across the valley, comfortable, free bus into town, free parking.

It’s high up the hill but transportation is good and frequent

TUTTO

Niente

Location, staff, and really most everything else!

The dinner at the restaurant was expensive and very sub par.

Terrific view, very good breakfast.

Single occupancy or no, I was surprised to find my double bed only made up to the halfway point, with one half left bare, except for a mattress protector.. Also, visitors to Hotel Kulm should be aware that overnight visitors to Liechtenstein are entitled to a state-approved "Freedom Pass" which gives them free bus travel throughout the country and reduced-price entry to all Liechtenstein's main attractions and sites of interest. This is an excellent innovation, I think, and Liechtenstein's tourist board is to be commended for it. I learned of all this by chance on my second day in Liechtenstein, after already having taken several buses and visited multiple attractions. I had not been informed of this upon check-in at Hotel Kulm, or given my pass, even though it is the job of hotels to issue this during check-in. The staff at the tourist information centre in Vaduz were shocked that I had not received it, as it should be automatic. After returning to the hotel that evening I raised the matter with the front desk staff. The woman on duty told me that it was my own fault I had not received the pass because I had not asked for it. I pointed out that as a first-time visitor to Liechtenstein I did not know such an arrangement existed. I added that a professionally run hotel would wish to inform their guests of such things. "We do not have your email address" she claimed. I pointed out that I gave my email address during the check-in procedure. "Yes, but our guests have very bad handwriting and we cannot read it." I asked her to take a look at my check-in form to confirm that my email address was perfectly legible. "Yes, this is clear," she said. "You have nice handwriting." I think she was expecting me to say "thank you". "But look at this", she said, pushing someone else's check-in sheet in front of me, in a surprising betrayal of her guests' confidentiality.