Hotel Lumiere Nishikasai

Very clean and polite staff. Rooms were comfortable and breakfast was nice. Great location to metro, markets and dining places.

Rooms were a bit small and would be nice if the breakfast had more non-pork ingredients.

Clean and close to everything.

The property is very clean and close to everything. Also, breakfast is so good :)

The breakfast was nice, and the location wasn’t too far away from the station. Black out curtains were a nice touch.

I really dislike check-in systems where you half-way check-in and then you’re pointed to another machine to finish the check-in process. You have all the details in front of you and just need to process the payment, and then I’m finished. It’s a waste of the customer’s time to have to do the payment/check-in process at 2 different machines. This is not the only hotel that does this, but most of the good ones don’t unless they’re just that busy. In this neighborhood, I doubt they’re that busy. Staff with a few exceptions seemed very distant and a little out of touch. The building was a bit dated. Design of the room was a bit weird - the light switch for the bathroom was on the wrong side of the door. Little natural light because the window was small. (black out curtains were nice from a business perspective though)