Customer Service was EXCEPTIONAL.

Everything was amazing the room was so beautiful decorated and very large it was like home from home. The staff was amazing they was so helpful and polite. I would definitely go there again. The breakfast was good

breakfast. modern equipment

weak WiFi

The staff was excellent. The room was beautiful. I would like to stay there again.

Unfortunately, to many people in the surrounding area were bothering me for money. I had to pay my cab driver 2 blocks before I got to the hotel because I had to quickly exit the cab so not to give anyone time to approach me for money. Also, I paid for a suite and had a friend who planned to visit with me for an hour and the security guard told me she could not come to my room. How can you tell someone who pays for a suite they cannot have a visitor for an hour.

I arrived and was a bit confused about the location of the front desk which is in the back past the restaurant but once checked in, the desk staff helped me to my room and checked me in. The room and bathroom were big and modern. The location is right across from a park and close to the pier and restaurants.

The breakfast could have been a bit more expansive but mostly ok.

The rooms were very modern and had everything needed

The hotel 'offers' soundproof rooms, but at the same time, they are organizing extremely loud concerts on their premises without informing guests (until 1 am in the morning). Moreover, they reacted very aggressively when I brought it up at the reception. This hotel must be avoided.

the location , the staff , the breakfast and the room

The breakfast wasn't varied but substantial. Fresh fruit and bread available on a daily basis & staff provided freshly squeezed juice on request. Staff were all very friendly and helpful & always available. The room was a very good size and liked the living room area plus the bathroom was huge and spacious. The hotel is centrally located so most restaurants were 5 to 20 mins walk away.

The WiFi was a bit sketchy in some parts of the room upstairs and the breakfast could be more varied- same items every day.