Blu Hotel Pamplona

Booking was easy. Great price, checkin was quick. The room was lovely and spotlessly clean

Nothing

The accommodation was nice and the staff were very helpful.

Location clean

Off site dinner and breakfast not in the same building had to walk over the road 2 mins for tea or coffee and food

Convenient for motorway. Clean room, nice bathroom.

Booked a 'deluxe double' but not sure that description fits. It was an adequate room & clean with nice bathroom but quite a small room to be called deluxe with not much room around the bed. The bed was extremely uncomfortable/hard - we have been staying here on & off for 10 years & the beds have previously been very comfortable. Also only one bolster pillow with no extras (had to put spare blanket under pillow to raise it). The room description states socket near bed (sockets are on opposite wall to bed or next to door), desk (just a shelf under window), dining area (not sure where this was but only one chair anyway). Also states entire room wheelchair accessible - although this didn't affect us, anyone who was in a wheelchair wouldn't have been able to access the bed except from the end & also wouldn't have been able to use the shower (which was in the bath). The ramps to access the hotel outside are way too steep to push a wheelchair up or down - & were blocked by a bin on one side. Disappointed after many years of staying here. We didn't mention anything to the hotel staff at the time as had been driving all day & just wanted to rest.