Lovely olde coaching house in the heart of the town our room was lovy

Our room was right at the top ,of lots of stairs,our fault for not asking for a lower room ,bad knees beware!

Good location for central Guildford, nice rooms, comfy pillows.

I was in a room over looking the courtyard. Very noisy at night when people were leaving. Housekeeping very poor.

Everything

Only the Location

Hotel is old and requires a full refurbishment.. No Lift and no Porters at the Hotel, which means you need to drag your suitcases on a staircase and steps to and from your room. Central Heater in the room and bathroom do not work, and hotel put mobile heaters which did the job.

location, history, friendly staff

bedroom was astonishingly hot. the thermostat didn’t change anything and the radiator valve was also ineffective. I tried to tell someone but the reception wasn’t always staffed

very comfortable room although it was in need of some repairs. Carpet was coming away from bathroom door area. No seal on the shower door means that the water builds up on the floor

The location could not be better. Our room was at the back of the hotel so we were not disturbed by street noise. The staff were friendly.

Our room was in need a a deep clean, showing signs of wear and tear. The hotel in general looks a little tired. For some reason the television was positioned so it could not be viewed from the left hand side of the bed. Ill fitting fire door in the passage leading to our room. Housekeeping failed to make up our room.

Well furnished room, very comfortable bed.

Poor internet service, hot water failed on one morning, room was not cleaned one of the days.

central location, great authentic historic character great breakfast (at bills) but breakfast not open early.

wifi in the room not good

character and charm in abundance .. very spacious room

needed revamping .. things were tatty and noisy

Very comfy room. We slept well and the lounge area worked well.

First impressions of the bathroom was OK, it wasn't as clean as I would have liked. then we found that the taps on the twin sinks didn't work properly and the shower water pressure was the lowest we had ever encountered, one sink light was dim and one of the ceiling lights flickered. not ideal. the bedside lamps were very strange too, as the lampshades weren't attached... seriously, they just sat on top of the mounting point, so that if you moved either lamp, the shade would topple...

Huge, clean bathroom.

Uncomfortable bed and no air conditioning.

Large room, comfy bed and great location. Quiet. Quirky.

The bed was huge..very lovely polite staff. Clean. Ideal location..

Not enough milk in the room for tea and coffee.

The lovely size of the room and the blend of old and new in the facilities.

Mattress at bit hard.

The room was cosy and the staff very pleasant. Location in the High Street is excellent.

All good.

A very easy walk distance from the railway station in Guildford