Really enjoyed the stay

The Apartment was clean.

We unfortunately didn't realise their were stairs in the Apartment. We were booked into a 3 storey one with so many stairs. We tried to get a 2 storey Apartment, but the Receptionist said they were fully booked.

great location, central to everything and best location to enjoy the lost springs! property large in size with privacy and a view of the water from my bed! staff were super friendly and accommodating, can’t wait to book the next trip back

nothing!

Excellent location. Easy walk to beach, town, wharf, Lost Spring Spa. Easy drive to great beaches. Property was spacious and well equipped

Nothing

The location was perfect. Walk into town for dinner, across the road from the beach and backs on to the lost springs. Staff were friendly. Easy parking.

We were happily accommodated for arriving after their check-in time - a key was left out for us. 3 bed apartment has lots of room, large kitchen & dining area plus lounge room, to spread out & be comfortable.

Moulded plastic shower noisy: the water falling on the plastic was loud enough to wake me in the adjoining bedroom. This, along with the plastic wall covering around bath, is a cheap finish to an otherwise nicely furbished apartment. Bit of a hike up two steep staircases to bedrooms & bathroom.

location had everything in apartment air con friendly

spacious and had everything you needed

Great central location

Bath was missing a plug

Location was rather central to everything, nice resort complex feel.

Extremely uncomfortable bed so low to the ground with a thin mattress, some used tissues had obviously been over looked on this occasion under the bed from previous guests on the cleaners part.

Friendly staff. Huge apartment. Very well equipped. Timely service.Location is one back from beach, but very central and close to ferry and good cafes and restaurants.

The very spacious, tidy apartment is central to everything. The town center, beach, hot springs are all with in a few minutes walking distance. It feels like a home away from home.

The Dining table had some sticky residue on it but this can be easily cleaned and did not ruin our experience at all.

Loved the location, close to the beach and close walk to downtown cafe's and restaurants. Beautiful views, close to nature!

The weather :) It rained almost the whole time!

Good location.

Had to pay additional fee of $50 for late checkout, after I got an email confirming there would be no late checkout fee. Dishes, Cutlery, Pots & Pans were a bit dirty, had to clean them before using. There was mould on the wooden spoons and in the kettle. Neighbours were noisy and loud until around 5am. So we didn't sleep very well.

I have already recommended to Ocean's Resort to my friends and anyone who will listen

It was exactly what we needed, just to get away from the city and business of life. Relax in the hot springs at the Hidden Spring next door. It was bliss

very big space. we were upgraded to 3 bed rooms with 3 levels.

Maybe they should include the chopping board.

I originally asked for the apartment with internet but the internet was so slow and just worked in one place in the apartment

Central but queit location to town and amenities