I like the open courtyard with convenient eating.

The property needs capital improvements to fix the ceiling and get rid of the black mold in the open foyer area. Some parts look like they are going to fall off.

Booking said one price and when we got to the hotel we had to paid doble because taxes and all the feed that booking don’t tell or charge for it.

The change of prices from booking to the hotel

Great breakfast. Location convenient

Water in room Just lukewarm

staff was absolutely amazing and attentive to anything we needed. Facilities was clean and up to date. everything was excellent. We ordered food to be delivered and was taking it to our rooms and they stopped us and invited us to eat our food in the resteraunt. I ordered one of each of their desserts after we ate and they were all amazing! It was probably the friendliest and most attentive staff I have ever experienced at a hotel. I’ve never had people so willing to assist in any way when we’re staying in hotels in the US. It was my first time in Mexico, as I was there with my wife visiting her family and our stay at the Marriot Torreón was really wonderful and made our trip much more enjoyable.

there was nothing we did not like. it was an excellent stay at this hotel.

was luxury very good location and all the employees were so nice and helpful

the bed was so uncomfortable

The staff took care of the family the day after my mother in laws funeral.

Some ofthe lighting and phone didn't work the first few days.

Great service, the workers are very costumer oriented. Very polite.

Rooms need tlc, ceiling in the bathroom was showing a sign of deterioration. parking on the street, with valet guys keeping an eye o the vehicle? But the valet guys leave at night? there is parking inside a garage, but the way they have set up is very confusing.

The.prompt response from the cleaning staff when i told them about fungus

The shower floor was with a lot of humidity: fungus. On the night was roaches coming from shower drain... I left the light on to avoid coming again. Room 1102 Booking.com told me the final rate and when paid time comes, there were extra fees and extra charges.