Location was convenient.

Administration was really bad. First time in my experience of using booking.com that I was left with a sour taste in my mouth. At the time of booking, I was aware that the booking was 50% non-refundable, and after booking the accommodation, I received the message that I need to make 50% deposit via bank wire or PayPal (which we were absolutely unfamiliar with). It must be done within 48 hours, failing which the booking would be cancelled. (They did not accept payment by credit card!) After some attempts to communicate with the accommodation and failing to be understood, we finally managed to make the deposit via PayPal. To our consternation, we were told at the reception on arrival that they did not receive our deposit. We were told that they did not have PayPal, had no idea how to access PayPal, that never in their years of service in this line had they encounter such an experience!! We were made to feel that the whole thing was our fault! It was only after we showed them the acknowledgment of payment made via PayPal from the accommodation, and the message we received from Booking.com that PayPal is one of the options through which payment can be made, that they reluctantly agreed to look into the matter. Later they told us that they contacted Booking.com but was told that it is not true that they specify that the deposit be made via PayPal!!! It was at the end of the day that the staff member told us they would accept responsibility for the "loss" of their 50% deposit. What a bad start to our stay at Kenting!!!

spacious and clean room, right on Kenting street, easy check in, friendly staff and great view from spa like bath tub (highlight of the stay). I also liked how quiet our room was at night as it was facing the mountains, even though the hotel is right on Kenting street right where the night market action is.

nothing major, people should be aware there is no elevators.

Good location.

Room at 1F is quiet small and no windows. If you would like to stay conformatable, recommend upgrade room but no elevater, only steps to the room. Don't bring heavy buggages.

I really recommend this hotel is excellent the staffs are very approachable. It is near the night market and bus stop. We will surely come back next time.

Location directly a night market, but room windows facing garden, so zero noise from night market. Amazing. Sime and cosy. Breakfast 150 m from B&B

The room were nice, clean, quite and relaxing The beach were only 5 min. away and right before the house is a night market on the street

The staff cannot speak English but we communicated about a translater

Lovely hosts, great location, gorgeous rooms

great location right in the centre of the night market! we walked to xiaowan for swimming, to the reggae bar for drinking, and very close to the busstop to go to hengchun, fangliao and kaoshuing. lovely to have a breakfast voucher included. great to have a fridge in the room.

the accomodation was great but not a lot of facilities to make our own tea and prepare food, but the hosts were kind enough to give us spoons. i would have liked a chair on the balcony.