Staff were very friendly and helpful. Some spoke English. Outdoor private onsen was lovely. Kaiseki dinner was superb

No shower facilities in our room, or in some of the public bathing areas

The food is nice and staff friendly

The atmosphere was impeccable.

none

A very nice onsen hotel to stay for holidays and staffs are very nice.

Location is excellent, at the heart of the village. Staff is Good, the one at Reception is fluent in English. The man to help in Parking Lot is excellent, polite and effective. The old man at night shift is extremely helpful in providing us all the stuff for Night Snack and Drinks:-)

Nothing

perfect. staff was very nice, location incredible and onsen just magic. I recommend you to take the diner as it was excellent

We spent 3 nights at the Sotetsu Fresa Inn Nihonbashi Kayabacho hotel after arriving in Japan (There is another Fresa Inn in the area, so make sure this is where you have your reservation). It is a relatively modern, functional hotel sometimes referred to as a business hotel.  The staff was friendly and helpful. The room was very small as is typical in Tokyo but very clean and functional.  The hotel is convenient to Tokyo station (20 minutes walking as a reference). After arriving on the Narita Express or by others means to Tokyo station, follow signs to the Tozai line (sky blue) subway. The easiest way to know which direction to go is to look at the numbers representing the stops.  The Tokyo station stop at Otemachi is T-9 and you want to go to T-7 Kayabacho. Leave the Kayabacho subway station via Exit 7 and the hotel is just around the corner.  From Kayabaco or the nearby Nihonbashi station, you can get all around Tokyo on the highly efficient subway system.  Use a Suica, Welcome Suica or Pasmo card to enter and exit subways and avoid the hassle of figuring out which ticket to buy or how much they coat. Just tap and go.  Enjoy. Kokura,Onsen EXPERIENCE JAPAN LIKE THE JAPANESE We decided to spend a couple of days in central Kyushu to enjoy a traditional Japanese ryokan experience. Boy, was that a great call! I88We stayed at the Yama no Yado Shinmeikan  in the Kokura Onsen area, which is an hour north of Aso city by bus. The ryokan is 130 years old but is clean and well-maintained. It features a total of 5 unique onsens, including one carved into a cave.  The ambiance is terrific and the staff is super friendly and helpful.  The ryokan is located along a flowing river and the sound of running water adds to the relaxing quality of the stay.  (The Fuji room is best). All accommodations are traditional Japanese tatami rooms which are made up for sleep each night by the staff as you enjoy the onsen baths.

Nothing. One of our best experiences in Japan.

The cave onsen and private outdoor bath.

All is good