VAYA Achensee

Amazing location surrounded by the mountains with picturesque views. Very friendly staff and exceptional service. Spa area has heated pool outside and jacuzzi with mountain view. The breakfast and the dinner have a lot of options and very tasty. Achensee is reachable by foot in 15 mins.

The pool area is amazing - great for relaxation. Loved the bar in the room - for coffee and tee. And the spa baskets with bathrobe, towel and slippers are a really nice touch!

The wood plank near the child’s bed was a bit rugged.

Exceptional staff at the reception. Leah the hotel manager runs a tight ship and very hands-on, and sees all big and little things- amazing! As we were the only family without the car, the hotel has kindly organised a transport to the lifts every morning and pickup in the afternoon. Truly purvey attentive helpful people who want to make sure you enjoy your holiday!

Conditioner in the spa and dedicated time for children sauna

Lovely new facilities, renovations, and a great location.

Excessive Fees - The additional charges are quite off putting. An 8 euro daily parking fee just the a general lot and a daily 30 euro pet fee, supposedly for cleaning, seem excessive—especially the pet fee, which is the highest I've encountered in all my travels. They even charge for refilling coffee/tea after the first night's stay. On top of that, there are multiple tip jars throughout the breakfast area and reception, which comes off as tacky and honestly a bit greedy, considering the prices already being charged. Inconvenient Timings - The check-in time is 4 pm, and check-out is at 10 am, which feels quite restrictive. Breakfast also ends at 10 am, making it hard to have a relaxing morning. Room Conditions - The rooms are on the smaller side and lack air conditioning, which can be uncomfortable. Kids in the Spa Area - There should be stricter age restrictions for children in the wellness area. I've seen comments from others about this, and I agree—having kids use the jacuzzi for snorkeling isn’t a good for anyone. Poor Value for Money - Overall, the price-to-value ratio is disappointing. We avoided the restaurant based on the reviews, but we did try the Tirol hut for snacks, which was overpriced for what it offered. On a positive note, I highly recommend Scholastika for food on the lake.