Everything. The facilities, the staff, the breakfast, were all incredible.

Nothing. Everything was perfect.

I like the guest suite room in which it stayed. Very clean and roomy and comfortable

None ,overall was good.

Best of everything! Great location, service and facilities.

Not much to say about the positives. I decided to book this hotel because it was a JW Marriott but that’s where the positives stop. The service and hospitality does not match the price. If I were to grade it, I would stay this hotel should not get more than 3 stars, not more. The spa was excellent, however it as I understand it is not managed by the hotel.

- Staff were absent, - room was not cleaned and rather small, - on booking.com the breakfast was included, yet hotel wanted us to pay and were adamant that it was not, breakfast staff were unfriendly and unaccommodating - hotel was dated

it is nice experience, and nice view

Pillows are very bad

very clean and comfortable

I paid for a suite and when I got there they said I put me in a room with one bed so I had to book another room for my group

confort

taxi reservation. for a non korean it is difficult to interact with a taxi driver. any support in explaining directions to the driver by the concierge people would have saved me a lot of aggravation with arriving late to a business appointment and waste of time and money

Great facilities for every family members. Executive lounge was exceptional and the location was perfect.

Public transport is perfect but road traffic was terribly heavy around hotel.