Beautiful location, but not peaceful. Noisy bar next door, noisy during day power washing the place for 3 hours. Breakfast buffet very sad with no fruit and flies. They overcharged us for a trip, when we queried they said they would take the difference from the concierge who misquoted the price - which just isn’t ethical or right. Just not worth the money at all.

Noisy Not clean Pools sad looking Nowhere to sit by tiny kids pool, but massive adults pool empty Breakfast buffet sad, greasy no tables for 4 people so had to always sit at 2 tables of 2 Restaurants all totally overpriced so no one eats there, but luckily lots of good restaurants near

The room was clean and offered a decent size for two people. I appreciated the small items provided, such as a shower cap, toothbrush, and shaver. It was also convenient to have an iron in the room. The breakfast served at the hotel was delicious, with a small variety of options available both in a buffet style and through an ordering menu. The staff members were attentive and frequently checked in to ensure our needs were met. The pool area at the hotel was excellent, with both a regular pool and an adult-only pool. The bartender in this area provided great service, and the hotel's happy hour offering 2-for-1 drinks was a nice touch. Additionally, the views from the check-in area and the adult pool were breathtaking, surpassing those at a previous resort we had stayed at (Shana)..

There was a discrepancy between the view and room advertised on Booking.com and the actual view and room we received. I approached the front desk shortly after checking in to confirm that we were indeed in a deluxe room, showing them the photo from the booking website. However, the staff member simply mentioned that views can vary depending on the room's location and did not offer any alternative options. This lack of effort in providing an option to address my concern was disappointing. The only other issue we ran into was with the air conditioning in our room not functioning properly, causing discomfort during the night. Although the staff mentioned that maintenance works around the clock and could have been called to fix the issue, this information was only provided during check-out. Just a heads up, the deluxe room did not come with a television. This was not an issue for us.

Such a beautiful place. Our room was very comfortable and had spectacular views. Lots of wildlife all around! Pool was just perfect with the swim up bar. Pool deck had great views as well. The food was also amazing! Breakfast was a highlight. Staff were so friendly and helpful with everything!

We loved the location, the views and the staff!

We pretty much loved everything. The rooms could be updated a little and the beds and bedding could be upgraded.

We loved the pool and the view. The staff was very helpful and kind. They made it easy and booked all of our activities.

The drinks especially and food were overpriced. They need more chairs and tables around the family pool.

everything! the staff were great, so helpful. The hotel and views were incredible. thank you

Lovely staff, great cocktails and perfect location! Didn’t see the monkeys at breakfast but saw a sloth super close by in one of the trees close to reception on our way out. Butterflies across the road worth a short visit too.

everything was amazing. the staff was very attentive and definitely loved the pool with the slide. also the views were outstanding

everything was amazing