Boland's Accommodation Dingle

Location

Location was excellent. Rooms were really comfortable. The staff were lovely!

Nothing

Brenda and Stephen were great. So welcoming very helpful even dropped us off at the bus station when it was time for us to leave.

I can not think of anything I didn't like

Very high standard of cleanliness in the room

Being spoken to rudely by a male member of staff. I was left feeling humiliated. I could not recall if I'd booked breakfast genuinely. When I checked the website it said continental breakfast. I only wanted some Weetabix and water. I don't drink tea or coffee. but I was told I must have known this when I booked I apologised and was quite happy to leave but the actions of being quickly ushered out of the breakfast room so as not to 'spoil the breakfast for other guests' made to feel like a criminal. Not handled in the right way at all! Far too heavy handed. I found the whole experience odd and completely unnecessary. Some brushing up on customer service would be welcomed. For this reason I will never stay at bolands again. This is a shame as the lady who welcomed me on arrival was very nice.