My parents had an amazing experience at Four Seasons Hotel Guangzhou. The staff is incredibly friendly, and the service is top-notch. Eden Yuan and Connie Wang from Reservation Department are extremely helpful during my reservation. They provided me tremendous assistances and have prompt responses to my questions, which ensures the 3-night stay for my parents were cozy and memorable. Thank you again, Eden and Connie! The room is spacious and clean with beautiful views. The hotel amenities are fantastic, especially the pool and fitness center. The location is also convenient, with easy access to popular attractions and restaurants. I would highly recommend Four Seasons Hotel Guangzhou to anyone looking for a luxurious and enjoyable stay.

Nothing

The hotel is too old. Furniture was dirty, leather stools pealing off, breakfast so so. You expect much much higher standards from Four Seasons. One of the reasons I got from the reception after my complains, was that the hotel is cheaper that in Europe, therefore I should not compare. Insane!

Hotel starts at the 70 floor so the views are insane! Room was specious and clean Lounge was very good, excellent service and tasty dishes. Hope to come back again soon

Bad and pillows were too soft which was not comfortable for me. The rooms and spa are a little outdated comparing to newer hotels

First trip back after Covid but still excellent

Was upgraded to Junior suite which was excellent. Large living area seperate bedroom and larger bathroom. Heated self flushing toilets Only small moan not much cupboard space for clothes in the dressing room area But brilliant overall staff could not do enough for you

Staff were brilliant

5 star in every respect. Top service, great food, great room with an amazing view.

Restaurant was pricey but expected at this level.

nice location, amazing view in the room, friendly and helpful stuff.

all bars and restaurants were closed during my stay, I wanted to visit a famous bar within the hotel.

Nice hotel, friendly and responsive staff. The view is awesome.

Staff is prefect.good location

As if much more jams and bread could be served in breakfast would be better than now that just few alternatives to choose

Exceptional design and outstanding customer service were the highlights of my stay

Nothing

Very special occasion. The Customer Experience Team were outstanding in helping to organise a really special night for me and my partner. Thanks so much Sue, Shigar and Wudy!

A little disappointed our favourite restaurant was booked out. I understand coroorate bookings a hugely important to hotels and that at times whole venues are unavailable. Maybe, in future, reserving a few tables for small group guests might be a good idea.

pleasantly surprised by the room considering its a 10 year old hotel, great staff, exceptional four seasons service makes you feel at home

The Cantonese restaurant is only open till 9:30 which seems a little early for business travelers.

I have been sent email from booking.com to my email [email protected] but I have not made any bookings with Booking.com

Amazing service and food in the club lounge

Swimming pool smaller than some of the other hotels in the city. If I were going with my kids I would probably consider a place with a bigger pool