The breakfast was excellent even it can be more diversified according to my opinion. For example more types of cheese and ham as local products will be nice. The staff is very kind and professional. Especially if you speak French even all of them have a good command of English too.

These are NOT negative aspects but some observations with a view to improve the information on website according to the actual reality: 1. The iron and ironing means not the room but the hotel facilities. 2. In the room there are a water heater, coffee, tea, sugar, milk cream, mineral water every day. There is no information on site about all these. Why? 3. When you buy a “superior triple room” you receive a triple or a double one? It was a short discussion at the reception about this but the lady at the front desk quickly and kindly solved the “dispute” about our request to have two beds and not one in the above mentioned room type.

Erg goed hotel, goed ontbijt, vriendelijke mensen.

Beautiful, very comfortable bed, and helpful friendly staff. Also, after we left our passports and games in the room, the hotel management immediately notified us, and then sent the items to us at our next hotel for no charge. Excellent communication.

Nothing

Schitterende kamer, geweldig ontbijt, zeer vriendelijk personeel.

Niets.

Friendly staff

Lovely hotel with very good staff. Good location in the centre of Waterloo

It was a shame the restaurant which is a big part of the hotel was closed for 3 weeks for summer holidays!!

Very peaceful for a hotel situated in the town centre of Waterloo. Very convenient for the Wellington museum and shops. Garden, particularly at back was nice. Surprised to see a fox sun bathing on the lawn! Breakfast was very good.

The location, the style and the friendliness of the staff. Parking was excellent. Breakfast was very civilised.