JW Marriott Dongdaemun Square Seoul

Everything- great location, great breakfast and staff are amazing. Top gym as well.

Nothing

Breakfast was awesome. Upgraded, so we had access to the executive lounge too, which was also great.

The cleanliness of the rooms could be improved, there was visible mold all over the shower, bedsheets had some stains. Cleanliness can be improved.

Perfectly maintained. Jazz bar. Stunning pool and great exercise facilities.

Had to discover many of the local, walkable attractions by sheer luck. No local map provided with suggestions for coffee, desserts, restaurants, etc. Concierges struggled a bit.

Good selection at buffet and very nice fb manager and all the chefs were nice . Lotsa variety of different cuisine only glitch was closes at 10 am sharp think timings could be extended . Ms Amy from front office team who checked us in deserves to be promoted as she can communicate well with guest be proactive and offer options . English was very good and she is an assess to the hotel . One of the bell boy outside was very friendly abd helpful and housekeeping lady was very kind . Overall good staff but maybe English communication should be better as could not understand few people .

Room service had no options for vegetarians and we had to request several times and meet fb team till they understood the whole concert of vegetarians and no egg no fish etc . Duty manger was bit rude once Mr Frank when we requested for food substitutes for egg options as if we trying for free and later they offered us a comp meal which we could not fit in due to departure .